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About the Role

The Senior Systems Analyst serves as the lead analyst and solution design specialist for enterprise technology initiatives. This role translates high-level designs into system-specific configurations, ensuring solutions are feasible, optimized, and aligned with business requirements. The Senior Systems Analyst acts as a subject matter expert, influencing solution decisions, driving design quality, and supporting the delivery of complex programs. This role also identifies opportunities to leverage AI and automation within enterprise systems.

Responsibilities

Analyze and translate business requirements into scalable system solutions aligned with enterprise architecture standards, roadmaps, and integration patterns.
Lead requirements gathering, solution design, impact assessments, and cross-functional workshops to define scope, resolve gaps, and identify risks, dependencies, and optimization opportunities.
Design and support enterprise platform configurations, integrations, data flows, and AI-enabled capabilities while ensuring scalability, governance, compliance, data quality, and alignment with business and technical requirements.
Provide technical leadership and guidance to project teams, promoting best practices, maintaining traceability across the delivery lifecycle, and supporting successful implementation and testing.
Act as a key liaison between business and technical stakeholders, influencing requirements, leading solution trade-off discussions, mentoring team members, and collaborating with vendors and partners to support delivery.
Serve as a subject matter expert for enterprise applications, digital commerce platforms, customer-facing portals, and Azure integration services, leading issue resolution, process optimization, automation, continuous improvement, and evaluation of emerging technologies, including AI/ML solutions.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field (or an equivalent combination of education and experience).
5–8 years of experience in a Systems Analyst, Functional Consultant, or similar IT role supporting digital commerce platforms, customer portals, web applications, and large-scale business-critical systems.
Experience with APIs, web services, middleware, enterprise integrations, relational databases, data analysis, and troubleshooting end-of-end business transactions across web and backend systems.
Strong understanding of digital order management and customer-facing business processes, including retailer onboarding, account management, catalog management, inventory visibility, ordering, fulfillment, invoicing, and claims.
Proven ability to translate business requirements into system designs, lead solution workshops, facilitate technical discussions, and align business and technical stakeholders on solution approaches.
Strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to manage multiple priorities in Agile or hybrid delivery environments.
Proficiency with tools such as Jira, Confluence, Lucidchart, and the ability to troubleshoot transactions across portal applications, middleware services, Azure integration components, and Dynamics 365 F&O.
Demonstrated ability to identify opportunities for system optimization, automation, continuous improvement, and adoption of emerging technologies, including AI-enabled solutions.

Skills

Digital Commerce Platforms
Microsoft Azure
Enterprise Integration Technologies
APIs
Web services
Middleware
Enterprise integrations
Relational databases
Data analysis
Troubleshooting end-to-end business transactions
Digital order management
Customer-facing business processes
Retailer onboarding
Account management
Catalog management
Inventory visibility
Ordering
Fulfillment
Invoicing
Claims
System design
Solution workshops
Technical discussions
Agile delivery
Hybrid delivery
Jira
Confluence
Lucidchart
Portal applications
Middleware services
Azure integration components
Dynamics 365 F&O
B2B wholesale commerce platforms
Retailer portals
Shopify
Sitecore OrderCloud
Commercetools
Dynamics 365
Azure Integration Services
Cloud technologies
System optimization
Automation
Continuous improvement
Emerging technologies
AI-enabled solutions
Artificial Intelligence (AI)
Automation

Location

Toronto, ON

Work Type

Permanent
Full-Time
Rare travel within the GTA

Experience Level

Senior
5–8 years of experience

Education Level

Bachelor’s degree in Computer Science, Information Technology, or a related field (or an equivalent combination of education and experience)

Salary/Compensations

$100,000- $117,500
$82,623.96 - $ 123,507.59

About the Company

The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older.
Operates the sole legal online store for recreational cannabis in Ontario and is the provincial wholesaler of cannabis for private retail stores.
Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry.
A diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences.
An inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.

Equal Opportunity

We are committed to providing an accessible, equitable and inclusive candidate and employee experience.
We provide reasonable accommodation throughout the recruitment process and in employment.
If you require an accommodation, please let us know, we will work with you to meet your needs.