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Responsibilities

• Guides guests to appropriate table as directed by the maître d’.
• Interacts with restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner.
• Anticipates and accommodates the needs of the guest.
• Maintains the general cleanliness and orderliness of the entrance area.
• Complies with Department of Health and company sanitation standards.
• Actively takes and processes reservations for guests.
• Assists with incoming calls and answering questions from guests.
• Responsible for checking guests’ coats and other belongings.
• Assists with setting up front desk area, performs side-work and other opening/closing procedures.
• Ensures that all appropriate menus are printed and ready for service.
• Responsible for making sure all menu books are organized with current menus.
• Collects menus throughout the venue during shift.
• Completes opening duties as assigned or directed.
• Completes closing duties as assigned or directed.
• Reports all breakage and damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Participates in training sessions or departmental meetings.
• Learns by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assists and/or completes additional tasks as assigned.

Requirements

• Tao Group Hospitality in-venue host person training.
• Previous hospitality experience.
• Previous host person experience.
• Experience in a high-volume restaurant/nightclub/lounge.
• Ability to write, read, and verbally communicate.
• Must have good positive energy throughout the day.
• Must be able to print legibly for Team Members, management, and guests to read.
• Must be able to stand for extended periods of time.
• Must be able to move quickly.
• Must be able to push and lift up to 75 lbs. with or without assistance.
• Work in an environment that is subject to varying levels of noise, crowds, and smoke.
• May work extended hours, irregular shifts, evening and/or weekend shifts, and holiday work.
• Exposure to cleaning materials.
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment.
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards.
• Must be effective as part of a team.
• Ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner.
• Ability to maintain confidentiality.
• Ability to handle a fast-paced, busy, and somewhat stressful environment.

Skills

• Polite, courteous, and hospitable interaction.
• Anticipating and accommodating guest needs.
• Maintaining cleanliness and orderliness.
• Complying with sanitation standards.
• Taking and processing reservations.
• Assisting with incoming calls.
• Answering guest questions.
• Checking guests’ coats and belongings.
• Setting up front desk area.
• Performing side-work.
• Completing opening/closing procedures.
• Reporting equipment or furniture damage.
• Attending pre-service meetings.
• Participating in training and departmental meetings.
• Learning by listening and observing.
• Sharing knowledge.
• Leading by example.
• Portraying a positive and professional attitude.
• Demonstrating knowledge of Tao Group Hospitality and its partners.
• Working as part of a team.
• Providing help and support to team members.
• Completing additional tasks.
• Writing.
• Reading.
• Verbal communication.
• Positive energy.
• Legible printing.
• Standing for extended periods.
• Moving quickly.
• Pushing and lifting up to 75 lbs.
• Working in noisy, crowded environments.
• Working with smoke exposure.
• Working with cleaning materials.
• Maintaining a professional appearance.
• Effective teamwork.
• Professional and courteous interaction.
• Maintaining confidentiality.
• Handling fast-paced environments.
• Handling busy environments.
• Handling stressful environments.

Work Type

• Part-time

Experience Level

• Previous hospitality experience
• Previous host person experience
• Experience in a high-volume restaurant/nightclub/lounge

Benefits

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts

About the Company

• Tao Group Hospitality