About the Role
As Operations Manager in the EdTech division, you will work closely with the operations team to deliver events with the highest quality across exhibition, conference, and meetings components. You will contribute to show budgets and operational plans, implement high standards of health and safety, and manage supplier relationships.
Responsibilities
- Successfully plan and manage operational and logistical elements for the portfolio of events to a market-leading standard, strictly following local and/or regional health, safety and security regulations.
- Contribute to, and monitor operational event budgets on a day-to-day basis with your team, keeping costs firmly under control and helping to achieve for best cost and profit targets.
- Support the Client Engagement team on operational and logistical requirements pertaining to sponsorship across the portfolio, including obtaining competitive quotes and managing suppliers for the excellent operational delivery of sponsorship agreements.
- Provide operational advice and assistance to the sales, content, client engagement, and marketing teams.
- Manage floorplan layouts with the relevant sales personnel ensuring they are correct according to all venue and local authority regulations and are in line with the exhibition strategies.
- Help train and develop the operations co-ordinator to achieve high performance.
- Ensure effective control and monitoring of health and safety standards across the portfolio, constantly pushing to ensure best practice standards being met or exceeded in regions we work in.
- Continually provide the best possible customer service for our customers and stakeholders.
- Manage the design and build of feature areas to specifications and budget.
Requirements
- Established experience within Operations, working on large international Exhibitions and high-level Conferences.
- An aptitude for commercial decision-making and problem-solving.
- Ability to work in a fast-paced, changeable environment.
- Ability to multi-task and remain calm whilst managing numerous priorities.
- Excellent time management skills.
- Authentic and empathetic.
- Outstanding attention to detail and accuracy.
- Excellent customer service skills.
- Ability and willingness to work flexible hours and both UK & international locations.
Location
- UK & international locations
Work Type
- Onsite attendance required
About the Company
- Hyve is the organiser of the world’s fastest-growing and most forward-thinking B2B events, serving as the chosen event partner to leading companies globally.
- The company's platforms help businesses enter new markets, accelerate growth, and connect with key stakeholders.
- Hyve's portfolio includes leading events in sectors such as ecommerce, healthcare, edtech, and fintech.
- The company fosters an entrepreneurial culture that encourages big ideas and quick action, supported by an ambitious acquisition strategy.
- Hyve is developing tech and data-driven products to enhance connections, including one-to-one meeting programs, curated table talks, and year-round engagement platforms.
- Employees join a global team that redefines how industries connect, collaborate, and grow, working alongside talented professionals.
- Bett is a dynamic online and live community for the education technology industry, serving as the world's largest education technology event series.
- With over 40 years of heritage, Bett provides a platform for innovation, dialogue, networking, and global trade, bringing together exhibitors and visitors physically and online.
- The Bett global series includes four physical events across four continents and extensive year-round online activities, welcoming over 60,000 educators and 1200 technology providers globally.
