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About the Role

Hinge Health is seeking a Manager, Legal Operations to scale the operational backbone of our Legal & Compliance team. This role will translate priorities into coordinated, measurable initiatives as the company grows. You will own and mature core legal operations functions, including outside counsel relationships and spend, e-billing, budgeting and forecasting, contract lifecycle management, and legal technology, while also driving process improvement and program management. This is a high-visibility role for someone who enjoys building infrastructure that lets attorneys focus on legal work instead of administrative overhead and wants to make a measurable, company-wide impact.

Responsibilities

Lead the legal operations function, setting strategy and roadmap while partnering with leadership to align priorities with company goals.
Manage the team’s annual OKR planning and reporting, and develop agendas, decision materials, and follow-up processes for leadership meetings.
Act as a central point of coordination for time-sensitive or department-wide initiatives sponsored by the General Counsel.
Provide the General Counsel with department-wide visibility into priorities, resources, dependencies, and execution risks.
Support department communications, organizational planning, and stakeholder alignment.
Lead legal technology strategy, evaluating, implementing, and managing the legal team's technology stack.
Simplify legal intake process to improve response times.
Own outside counsel and vendor relationships and spend, ensuring engagements are scoped clearly, billed accurately, and delivering value relative to cost.
Drive e-billing and spend visibility, owning and improving the e-billing process for real-time insight and control over legal spend.
Manage budgeting and forecasting, building and maintaining the legal team's budget and forecast, and partnering with Finance to track spend.
Own contract lifecycle management, managing templates, workflows, technical integrations, and system configuration.
Drive process improvement by identifying friction points and implementing scalable process fixes.
Manage legal and compliance programs, supporting cross-functional program and project management.
Build knowledge management systems, maintaining and improving how legal knowledge, templates, and playbooks are organized and accessed.

Requirements

6+ years of combined experience in broad in-house legal operations, law firm operations, or a related operational/business/chief-of-staff role, with direct experience managing people and technology-driven optimizations.
Hands-on experience with e-billing platforms (e.g., Brightflag) and contract lifecycle management systems (e.g., Ironclad).
Demonstrated experience building and managing budgets/forecasts in partnership with Finance.
Strong project management skills with a track record of leading process improvement initiatives across multiple stakeholders.
In-house legal operations experience at a healthcare, digital health, or other highly regulated technology company.
Experience implementing or optimizing a legal technology stack.
Familiarity with using and deploying AI tools (e.g. GC AI, Claude, Glean) and agents to drive efficiency in legal and legal operations work.
Experience building or managing knowledge management systems and playbooks/templates used across a legal team.
MBA, JD, or other advanced degree, though not required.

Skills

Legal Operations
E-billing platforms
Contract Lifecycle Management (CLM)
Budgeting and Forecasting
Legal Technology Management
Process Improvement
Program Management
Project Management
AI Tools
Knowledge Management Systems

Location

Remote

Work Type

Full-time

Experience Level

6+ years

Education Level

MBA, JD, or other advanced degree (preferred)

About the Company

Hinge Health is a digital health company operating in a highly regulated space.

Equal Opportunity

Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.