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About the Role

Mastercard Data & Services is seeking a Manager, Thought Leadership Program to support the growth and evolution of Mastercard's premium thought leadership offerings across North America. This product management role focuses on creating impactful learning experiences that help customers navigate emerging technologies, innovation, and business transformation.

Responsibilities

Shape the evolution and growth of Mastercard's thought leadership offerings across North America.
Design and enhance executive learning experiences, workshops, masterclasses, roundtables, and innovation programs.
Research customer needs, industry trends, and thought leadership delivery preferences to inform product strategy.
Develop thought leadership propositions tailored to specific customer segments and executive audiences.
Build and manage relationships with universities, consultants, industry experts, and innovation partners.
Create and maintain a network of high-quality speakers, facilitators, and experiential learning opportunities.
Design compelling executive programs, including themes, content, speakers, and customer experiences.
Collaborate with internal stakeholders to identify subject matter experts and expand thought leadership offerings.
Support business development initiatives as the thought leadership product specialist.
Partner with Legal, Compliance, Finance, and Operations teams to ensure program compliance and scalability.
Host and facilitate customer engagements, ensuring a high-quality experience that drives lasting customer value.
Support the design and delivery of related BMI products, including speaker series, seminars, fintech engagements, and innovation experiences.

Requirements

Experience in Product Management, including product strategy and lifecycle management.
Experience supporting business growth initiatives and product performance objectives.
Knowledge of emerging technologies, innovation trends, and their application within banking, payments, fintech, or technology sectors.
Strong research and analytical capabilities with the ability to translate insights into scalable offerings.
Proven ability to build and manage relationships with senior executives, partners, and external stakeholders.
Excellent communication, presentation, and facilitation skills.
Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
Strategic thinker with a hands-on approach to execution.
Collaborative mindset with strong stakeholder management skills.
Experience in thought leadership, executive education, innovation programs, event management, consulting, or customer engagement preferred.
Strong network-building capabilities within innovation, technology, or fintech ecosystems preferred.
Bachelor's degree in Business or a related field, or equivalent experience.
Abide by Mastercard’s security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach.
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Skills

Product Management
Product Strategy
Lifecycle Management
Business Growth Initiatives
Product Performance Objectives
Emerging Technologies
Innovation Trends
Banking
Payments
Fintech
Technology Sectors
Research
Analytical Capabilities
Relationship Building
Communication
Presentation
Facilitation
Project Management
Strategic Thinking
Stakeholder Management
Thought Leadership
Executive Education
Innovation Programs
Event Management
Consulting
Customer Engagement
Network Building
Information Security

Location

North America
West Coast
Canada
Dublin
San Francisco
New York
Stockholm
Vancouver
Paris
London
Singapore
Hong Kong

Work Type

Full-time

Experience Level

Manager

Education Level

Bachelor's degree in Business or a related field, or equivalent experience

Salary/Compensations

Vancouver, Canada: $121,000 - $169,000 CAD
Toronto, Canada: $121,000 - $169,000 CAD

Benefits

May be eligible to participate in a discretionary annual incentive program

About the Company

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Mastercard Data & Services helps customers make smarter decisions and achieve better outcomes through data, technology, and insights beyond the transaction.
We partner with organizations across industries to drive innovation, digital transformation, and business growth.

Equal Opportunity

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
We hire the most qualified candidate for the role.
In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.
Do not include any medical or health information in this email.
The Reasonable Accommodations team will respond to your email promptly.