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About the Role
Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology. In this role, you’ll oversee all aspects involved in the daily operation of a retail store, from merchandising and product launches to meeting and exceeding sales objectives, ensuring customers are provided with an extraordinary experience. You'll perform additional outreach and promotional activities, including off-site events as needed. We offer best-in-class paid training to set you up for leadership success and valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.
Responsibilities
- Oversee store operations
- Manage and develop a team
- Ensure customers experience best-in-class services, entertainment, and technology
- Oversee all aspects involved in the daily operation of a retail store
- Manage merchandising and product launches
- Meet and exceed sales objectives
- Ensure customers are provided with an extraordinary experience with products and services
- Perform additional outreach and promotional activities, including off-site events as needed
- Coach a team of retail sales consultants to ensure they meet sales and service goals
Requirements
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Familiarity with wireless terminology, industry trends and AT&T mobility systems
Skills
- Excellent communication and leadership skills
- Well-developed planning, analytical and problem-solving skills
- The ability to collaborate with key stakeholders on initiatives beyond store walls
Location
- Watertown, NY
Work Type
- Full-time
- Office role
- Onsite
Experience Level
- Management experience
Salary/Compensations
- $55,000 - $82,600 + $22,000 in annual commissions yearly
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
About the Company
- AT&T and its subsidiaries are committed to equal employment opportunity.
- AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Equal Opportunity
- All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws.
- In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities.