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About the Role

We are looking for a highly capable Senior General Liability Property Damage Technical Claims Specialist to adjudicate commercial General Liability Property Damage claims and contribute to providing superb results for our clients. This is a 100% in-office position.

Responsibilities

• Adjudicate general liability property damage claims at the highest authority limits on assignments reflecting the highest degree of technical complexity, potentially with major impact on departmental results.
• Conduct detailed information gathering, analysis, and investigation to find solutions to issues that are numerous and undefined.
• Report to senior management and underwriters.
• Investigate claims promptly and thoroughly.
• Analyze claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.
• Interview all involved parties during claim investigations.
• Manage claims in litigation.
• Manage diary timely and complete tasks to ensure cases move to the best financial outcome and timely resolution.
• Properly set claim reserves.
• Identify, assign, and coordinate expertise resources to assist in case resolution.
• Prepare reports for file documentation.
• Apply creative solutions which result in the best financial outcome.
• Negotiate settlements.
• Process mail and prioritize workload.
• Complete telephone calls and written correspondence to/from various parties.
• Exhibit a passion for strong claim management.

Requirements

• A deep knowledge of General Liability Property Damage claims, as well as an exceptional customer service focus.
• A minimum of seven years’ experience adjudicating general liability property damage claims with extensive experience with exposure of $100,000 or more.
• Must be licensed or have the ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first-party claims within 120 Days.
• A NY State license is needed.
• Must have good business acumen.
• Must work independently and demonstrate the ability to exercise sound judgment with respect to matters of significance.
• Must have excellent communication skills and the ability to build lasting relationships.
• Excellent evaluation and strategic skills required.
• Strong claim negotiation skills a must.
• Ability to take a proactive and pragmatic approach to negotiation.
• Must possess a strong customer focus.
• Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
• Ability to articulate the financial value of your work at multiple responsibility levels inside our clients’ business.
• Ability to regularly exercise discretion and independent judgment with respect to matters of significance.
• Demonstrates inner strength and courage to do the right thing.
• A strong focus on execution in getting things done right.
• Proven ability to consistently produce and deliver expected results to all stakeholders.
• Ability to achieve success through adversity.
• Be solution-focused.
• Think with a global mindset first.
• Client focus – the ability to effectively determine specific client needs and to provide value-added solutions.
• Flexibility, ability to thrive in change, and resourcefulness necessary to work in a fast-paced environment.
• Ability to develop and maintain productive relationships with clients, business partners, and organizational peers.
• Exhibit natural and intellectual curiosity.
• Use listening and questioning techniques to effectively gather information.
• Demonstrate an understanding of mechanisms available for resolving claims settlement disputes and when these are used.
• Proficient in MS Office Suite and other business-related software.
• Polished and professional written and verbal communication skills.
• The ability to read and write English fluently is required.
• Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.
• Applicants must be legally authorized to work in the United States.
• At this time, we are not able to sponsor or assume sponsorship of employment visas.

Skills

• General Liability Property Damage claims
• Customer service
• Guidewire ClaimsCenter
• ImageRight
• Business acumen
• Communication skills
• Evaluation skills
• Strategic skills
• Claim negotiation
• Time management
• MS Office Suite
• Written communication
• Verbal communication

Location

• Omaha, NE
• New York City, NY
• Richmond, VA

Work Type

• 100% in-office

Experience Level

• Senior
• Minimum of seven years’ experience adjudicating general liability property damage claims with extensive experience with exposure of $100,000 or more.

Education Level

• Bachelor’s degree from an accredited university
• Two or more insurance designations or four additional years of related experience adjudicating general liability property damage claims beyond the minimum experience required above may be substituted in lieu of a degree.

Salary/Compensations

• New York City Pay Range: $165,036 - $198,084

Benefits

• Annual bonus based on company and individual performance
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid time off
• Professional development opportunities

About the Company

• Argo Group is an underwriter of specialty insurance products in theபடுத்த and casualty market.
• Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses.
• The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.
• Argo Group does not treat our claims or our claims professionals as a commodity.
• The work we offer is challenging, diverse, and impactful.
• Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is.
• We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.
• Our entire claims team works in a collaborative nature to expeditiously resolve claims.
• We offer a work environment that inspires innovation and is open to employee suggestions.
• We even offer rewards for creative and innovative ideas.
• We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone.
• We encourage talented people from all backgrounds to apply.
• At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking.
• These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed.

Equal Opportunity

• If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.