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About the Role
At Texas State Optical, our Mission is to Save Eyes & Spark Joy! We’re looking for a detail-oriented, patient-focused individual to join our team as an Optometric Technician I. This is your chance to grow your skills, support patients, and be part of a team that truly values both vision and compassion.
Responsibilities
- Support optometrists by performing pre-screening tests and assisting with exams
- Collect patient medical histories and explain vision benefits clearly and confidently
- Train patients on contact lens use and care
- Verify insurance, schedule appointments, and keep communication flowing smoothly
- Help coordinate patient flow and contribute to a seamless, high-quality experience
- Collaborate with your team to meet goals and deliver exceptional care
Requirements
- 1+ year of customer service experience
- Excellent verbal and written communication skills
- Strong multitasking and organizational abilities in a fast-paced setting
- A team player with a growth mindset and eagerness to learn
- Attention to detail and accuracy in documenting patient information
- Flexibility and a proactive attitude toward supporting team success
Skills
- Optometric experience
- Medical experience
- Customer service
Location
- 2407 S Congress Ave Ste 100, Austin, TX 78704
Work Type
- Full-time
- Monday - Friday hours
- Saturday hours
Experience Level
- Entry Level
Salary/Compensations
- $16-$18/hour
Benefits
- PTO
- Paid holidays
- Insurance
- 401k + match
- Medical benefits
- Vision benefits
- Dental benefits
About the Company
- At Texas State Optical, we believe Eyes Matter. Eyecare Matters. We take pride in creating a warm, welcoming environment where every patient feels like family and every team member feels supported. Our culture is built on collaboration, celebration, and compassion.
- We cheer each other on, share lunch together, and celebrate milestones big and small.
- Your work truly makes a difference, and you’ll be surrounded by people who care about our patients, our practice, and each other.