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About the Role

The Senior Maintenance Supervisor oversees day-to-day maintenance activities, workplace reconfigurations, internal moves, repairs, and vendor-supported facilities projects. This position provides hands-on leadership to maintenance staff, coordinates contractors, and works closely with Facilities leadership and Building Management to maintain a safe, functional, and well-maintained workplace.

Responsibilities

• Supervise daily maintenance activities and perform minor repairs, including basic carpentry, furniture repairs, fixture replacement, and general building maintenance.
• Troubleshoot basic mechanical issues and coordinate specialized repairs when needed.
• Assist with desk and workstation reconfigurations, furniture installation and relocation, and related building modifications, including coordination of electrical, mechanical, and cabling requirements.
• Manage small internal moves with an assigned team and supervise outside vendors for larger moves, relocations, installations, and workplace projects.
• Manage, prioritize, assign, and monitor ServiceNow work orders, ensuring requests are properly documented, completed, and closed within established service expectations.
• Provide daily direction to maintenance staff and supervise contractors and vendors to ensure work is completed safely, efficiently, and according to scope and quality expectations.
• Assist with routine inspections and preventive maintenance programs and identify potential building issues before they become larger problems.
• Support small construction, renovation, furniture, and facilities improvement projects, including scheduling, vendor coordination, site access, and on-site supervision.
• Read and interpret floor plans, equipment layouts, and related documentation.
• Apply working knowledge of mechanical systems and general building infrastructure.
• Ensure maintenance and project activities are performed in accordance with company, building, and applicable safety requirements.
• Provide professional and responsive support to employees and internal customers and communicate effectively regarding maintenance requests and workplace projects.
• Maintain accurate records of work performed and demonstrate proficiency with ServiceNow and Microsoft Office Suite, including Outlook.

Requirements

• High school diploma or equivalent.
• 5+ years of experience in facilities maintenance, building operations, workplace services, or a related field.
• Previous experience supervising maintenance staff, contractors, or vendors.
• Hands-on experience with general building maintenance and minor repairs.
• Strong mechanical aptitude and working knowledge of electrical, plumbing, and general building systems.
• Ability to read and interpret floor plans and equipment layouts.
• Experience with ServiceNow or a similar work order/CMMS system.
• Strong organizational, communication, problem-solving, and customer-service skills.
• Ability to safely lift, move, and handle furniture, equipment, tools, and materials as required.
• Technical or vocational training in maintenance, HVAC, electrical, plumbing, carpentry, or a related trade.
• Relevant trade or facilities certification.
• Experience in a corporate office or large commercial building environment.
• Experience managing office moves, workstation reconfigurations, and facilities projects.
• Familiarity with Building Management Systems (BMS), preventive maintenance programs, and applicable safety requirements.
• Experience coordinating multiple vendors and projects simultaneously.

Skills

• Facilities maintenance
• Building operations
• Workplace services
• Carpentry
• Furniture repair
• Fixture replacement
• Building maintenance
• Mechanical troubleshooting
• Workstation reconfiguration
• Furniture installation
• Furniture relocation
• Electrical coordination
• Mechanical coordination
• Cabling coordination
• Move management
• Vendor supervision
• Work order management
• ServiceNow
• Preventive maintenance
• Project support
• Construction support
• Renovation support
• Floor plan interpretation
• Equipment layout interpretation
• Mechanical systems knowledge
• Building infrastructure knowledge
• Safety compliance
• Customer service
• Record keeping
• Microsoft Office Suite
• Outlook

Location

• U.S.-based

Work Type

• Full-time

Experience Level

• Senior
• 5+ years of experience

Education Level

• High school diploma or equivalent
• Technical or vocational training

Salary/Compensations

• $70,000.00-$80,000.00 annually

Benefits

• Medical
• Dental
• Vision
• Retirement (401K)
• Wellness programs

About the Company

• Publicis Re:Sources is the backbone of Publicis Groupe, the world’s largest communications group.
• Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,200+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies.
• We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients.
• In addition to providing essential, everyday services to the 114,000+ global Publicis Groupe employees, we build products and support capabilities that advances Publicis Groupe’s long-term growth strategy — taking even the smallest ideas into big concepts and beyond.
• In addition to providing essential, everyday services to our agencies, Publicis Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development.
• We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe.
• With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients.
• The company is a premier shared services company serving the financial, technological and administrative needs of U.S.-based business units of the world’s largest Communications company.
• With 2023 net revenues of over 16 billion Euros, the parent company specializes in Advertising, Digital, Media buying and consultancy.
• The parent company is present in over 100+ countries on 5 continents, with over 114,000 employees.
• Our Guiding Principals: 1)People first, driving success together. 2)Problem solving mindset. 3)Respect each other. 4)Partner & collaborate as one team.

Equal Opportunity

• Publicis Groupe offers a comprehensive benefits package including medical, dental, vision, retirement(401(K)), wellness and other employee programs.
• This document does not create an employment contract, implied or otherwise, other than an "at-will" relations.
• Sponsorship is not available for this position.