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About the Role

Internova Travel Group is seeking a NetSuite Functional Specialist with an accounting background and in-depth NetSuite functional knowledge. The ideal candidate is a system-savvy problem solver who thrives in a fast-paced environment, possesses extensive NetSuite knowledge, and can translate business needs into actionable solutions. This role is responsible for financial systems' performance, functionality, and reliability, including business analysis, process re-engineering, implementation, and support of NetSuite Financial Systems.

Responsibilities

Collaborate with internal stakeholders to ensure ERP design and functionality drive value and efficiency.
Review, research, diagnose, and resolve issues, providing application support within defined SLAs.
Provide on-call support for bug fixes and enhancement activities.
Troubleshoot complex process, functional, and application issues and manage them to resolution.
Monitor and deliver ERP support functions, including end-user requests for saved searches, reports, KPIs, dashboards, user training, and form/field management.
Assist in financial system upgrades, enhancements, conversions, and support system interfaces.
Troubleshoot data integrity issues within NetSuite and integrated systems.
Engage in business process reengineering, system requirements gathering, analysis, solution design, development, testing, and implementation.
Support and optimize NetSuite's Order to Cash, Record to Report, and Procure to Pay Modules.
Implement NetSuite functionality and roll out NetSuite to additional business units.
Communicate system issues and progress updates to end-users.
Plan, design, configure, and implement new or improved NetSuite ERP functionality and application changes in collaboration with Development, Business Process Owners, and Infrastructure teams.
Drive simplification and standardization of business processes, developing and being accountable for key information and metrics.
Apply accounting and auditing principles to maintain data integrity, internal controls, and audit trails.
Perform special projects involving systems analysis, design, development, and implementation, leading projects from inception to completion.
Work with CMS (Commission Management System) for data reconciliation between NetSuite and CMS.
Develop, review, and execute system test scripts, performing end-to-end testing of business processes.
Develop user training guides and materials, and conduct training for end-users.
Work with NetSuite support to resolve product bugs and patch upgrades.
Provide on-call support and demonstrate a zeal to learn and develop newer technology tools and skills.
Travel as required for business/project meetings.

Requirements

Bachelor’s degree in Accounting or Technology or related field.
6-8 years of experience in Business & Financial Systems analysis, design, and application support.
6 years of experience working with NetSuite ERP Financial modules.
Experience working and implementing/configuring NetSuite, O2C, P2P and R2R functionality is required.
Excellent functional knowledge working and configuring NetSuite applications.
Experience completing 2-3 full cycle NetSuite implementations.
Deep understanding of business processes and functionality within NetSuite, such as multi-subsidiary/multi-book/multi-currency and intercompany transactions.
Strong technical knowledge of NetSuite saved searches, workflows, custom reporting.
NetSuite ERP Consultant Certification.
Travel industry experience is a plus.
Ability to provide on-call support.
Zeal to learn and develop newer technology tools and skills.

Skills

NetSuite Functional Specialist
Accounting background
In-depth NetSuite functional knowledge
System-savvy problem solver
Agile team player
Cross-functional collaboration
Financial accounting
Internal controls
Business analysis
Process re-engineering
Process improvement
Implementation
Upgrade and support
Configuration
ERP systems
Saved searches
Workflows
Custom reporting
Order to Cash
Record to Report
Procure to Pay
Data integrity
System interfaces
CMS (Commission Management System)
System test scripts
End-to-end testing
User training
NetSuite support
Technology tools

Location

Hybrid

Work Type

Hybrid

Experience Level

6-8 years experience in Business & Financial Systems analysis, design, and application support
6 years experience working with NetSuite ERP Financial modules

Education Level

Bachelor’s degree in Accounting or Technology or related field

Salary/Compensations

Salary range developed based on local market, years of experience, and budget.
May be eligible for a discretionary bonus program based on company financial goal achievement and individual performance.

Benefits

Healthcare
Dental care
Health Assured (EAP)
Life insurance
Perkbox
Income Protection

About the Company

Internova Travel Group is one of the largest travel services companies in the world.
It has a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients.
Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions.
Internova represents over 100,000 travel advisors in over 6,000 company-owned and affiliated locations.
Locations are predominantly in the United States, Canada, and the United Kingdom, with a presence in more than 80 countries.

Equal Opportunity

Internova Travel Group is an Equal Opportunity Employer.
Employment decisions are made without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.