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About the Role

As a Branch Sales Associate, you will provide solutions and connect with walk-in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to perform a variety of warehouse tasks. You will report to the Store Manager.

Responsibilities

Manage the entire customer experience, including product selection, order entry, product picking, and loading customer vehicles.
Maximize sales opportunities and encourage customer loyalty.
Adapt communication style for different audiences via email, phone, or in person.
Pick, prepare, and stage will call orders/shipping product.
Prepare customer backorders and put away received stock.
Assist with merchandising and perform showroom replenishment.
Perform inventory counts.
Navigate computer systems for customer-facing and warehouse activities.
Perform housekeeping tasks to ensure branch appearance meets standards.
Comply with safety guidelines and process standards, including wearing personal protective equipment.

Requirements

Flexibility to work any time within branch hours of operation.
Ability to safely lift up to 50 pounds unassisted and heavier loads with assistance.
Ability to learn and operate powered industrial equipment.

Location

Onsite

Work Type

Part-time
1st shift
~20+ hrs/wk
no weekends

Salary/Compensations

$24.50 to $26.50 per hour

Benefits

Medical, dental, vision, and life insurance coverage available.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full-time employees and 6 company holidays per year.
PTO prorated for part-time depending on amount of hours.
6% company contribution to a 401(k) Retirement Savings Plan each pay period.
Employee discounts and other benefits.
Safety shoes provided (where applicable).

About the Company

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom.
Grainger keeps the world working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships.
The Company had 2024 revenue of $17.2 billion across its two business models: High-Touch Solutions and Endless Assortment (Zoro.com and MonotaRO.com).

Equal Opportunity

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law.
We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.