Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Operations Coordinator- St. John's University role.
Rezi rewrites your resume against LEARFIELD's job description. Free.
Tailor your resume to this Operations Coordinator- St. John's University role.
Rezi rewrites your resume against LEARFIELD's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Operations Coordinator- St. John's University posting at LEARFIELD — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Operations Coordinator- St. John's University posting at LEARFIELD — free, in seconds.
About the Role
The Operations Coordinator facilitates the university's outreach and revenue generation to maximize attendance and revenue, while assisting in the day-to-day operations of the ticket office. This role is ideal for individuals who enjoy a fast-paced, dynamic team environment and have prior ticket sales experience.
Responsibilities
- Conduct outbound sales efforts for season tickets and group packages.
- Maintain accurate and timely account information within CRM and ticketing systems.
- Assist with inbound inquiries and fan correspondence.
- Retain season ticket holders through proactive outreach and personalized service.
- Track account activity, renewal status, and customer feedback in CRM systems.
- Collaborate with Ticketing and Marketing departments to enhance the season ticket holder experience.
- Assist with managing the ticketing system (Paciolan), ensuring accurate event builds, pricing, seating maps, and inventory.
- Assist the Digital Marketing team with data consolidation and lead generation.
- Provide game day support by coordinating group experiences and assisting customers with ticket purchases and service resolutions.
- Assist with scheduling and coordination for game day interns.
- Perform other duties and responsibilities as assigned.
Requirements
- 1+ years of relevant sales or marketing experience in the sports/sponsorship landscape.
- Attention to detail.
- Ability to work in a fast-paced environment.
- Knowledge of the sports industry.
- Excellent communication skills.
- Team player.
- Able to handle multiple projects with varying deadlines.
- Ability to think strategically, creatively, and proactively.
- Strong analytical skills.
- Proficiency with PowerPoint, Adobe Photoshop/Illustrator, and Excel.
- Experience with Paciolan, Salesforce, and Marketing Automation is preferred but not necessary.
Skills
- Sales
- Marketing
- CRM systems
- Ticketing systems
- Paciolan
- Salesforce
- Marketing Automation
- PowerPoint
- Adobe Photoshop
- Adobe Illustrator
- Excel
- Communication
- Analytical skills
- Strategic thinking
- Creative thinking
- Proactive thinking
Location
- Nationwide
Work Type
- Full-time
Experience Level
- 1+ years
Education Level
- Bachelor's degree or equivalent work experience
Benefits
- Medical
- Dental
- Vision
- Health Savings Account
- Life Insurance
- Other Insurance Plans
- Flexible Paid Time Off (minimum 10+ days annually)
- Parental Leave
- 20 Paid Holidays
- 401(k) + Match
- Short Term Disability
- Long Term Disability
About the Company
- Founded in 2011, Learfield Amplify represents over 70 collegiate athletic departments, professional sports teams, and related industry organizations nationwide.
- The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships.
- Learfield Amplify remains at the forefront of business intelligence, leading to increased revenues for teams across the country.
- As the exclusive outbound arm for the University, the sales team manages sales efforts for ticketed sports.
- The sales team provides fans, partners, businesses, and constituents of the University with outreach and access to all ticket types, growing involvement and revenue generation.
Equal Opportunity
- Learfield is an Equal Opportunity Employer.
- We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.