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About the Role

As a Security Officer, you'll play a critical role in safeguarding the well-being of guests, employees, and assets while delivering exceptional guest service. Security Officers are responsible for maintaining a secure, welcoming atmosphere by proactively monitoring the property through vigilant patrols, promptly addressing any safety or security concerns, and enforcing all departmental and property policies with professionalism and discretion.

Responsibilities

Patrol and monitor all areas of the property on foot, by operating a bicycle or company vehicle
Monitor and conduct access control in all areas of the property including fixed posts (Indoor & Outdoor)
Provide excellent guest service to guests and employees
Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures
Perform all duties related to Security Dispatch, Lost & Found and Visitor management
Perform gaming drops/transactions, including security escorts, carrying drop boxes and chip carriers
Resolves complaints and issues involving both guests and employees

Requirements

Must be 21 years or older and able to obtain required licensure through the New York State Gaming Commission
Must possess a high school diploma or GED
Must possess a valid driver's license
Must possess a minimum of 1 or more years of prior relevant experience working in guest/customer service and security
Must successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment
Must be available to work both the overnight shift of 11pm-7am and the swing shift of 4pm-12am including weekends and holidays

Location

Yonkers, New York

Work Type

Full-time

Experience Level

1+ years of prior relevant experience

Education Level

High school diploma or GED

Salary/Compensations

$29.06 per hour
Pay is subject to review following 90 days of employment.
Employees are paid overtime pay in accordance with state requirements.

Benefits

Opportunities for professional development and career advancement including networking opportunities, and community volunteer programs
A supportive and collaborative work environment
Wellness incentive programs
Companywide discounts on hotel, entertainment, shopping, and food & beverage
Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond
Complimentary meal in our employee dining room
Free on-site parking
Medical, dental, vision, and life insurance plans
401(k)
Time off plans

About the Company

The SHOW comes alive at MGM Resorts International
We seek individuals like YOU to create unique and show-stopping experiences for our guests.