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About the Role

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. In this role, you will provide patients, clients, and the laboratory team with exceptional service right over the phone, work in a call center environment, process billing claims, analyze accounts, and help callers understand their charges, and champion safety, compliance, and quality control.

Responsibilities

Provide patients, clients, and the laboratory team with exceptional service right over the phone!
Work in a call center environment.
Process billing claims, analyze accounts, and help callers understand their charges.
Champion safety, compliance, and quality control.

Requirements

High School Diploma or equivalent
1 year of experience working in a call center or in the laboratory
Exceptional communication skills
Top notch typing proficiency (at least 35wpm), including 10-key
Ability to thrive in a fast-paced environment
This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Skills

Typing proficiency (at least 35wpm)
10-key
Data entry

Location

250 Miller Place, Hicksville, NY

Work Type

Full-time
1st Shift

Experience Level

1 year of experience

Education Level

High School Diploma or equivalent
Associate's Degree or Medical Assistant training

Benefits

Free lab services for you and your dependents
Work-life balance, including Paid Time Off and Paid Holidays
Competitive benefits including medical, dental, and vision insurance
401(k) plus a company match

About the Company

We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment.
At Sonic Healthcare USA, we emphasize teamwork and innovation.
Check out our job openings and advance your career with a company that values its team members!
Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.
Company: Sunrise Medical Laboratories, Inc.

Equal Opportunity

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.