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About the Role

This is a builder's role for a leader energized by change and ambiguity, comfortable standing up new operations and leading established ones. The Regional Director of Operations ensures that every child, family, and teacher across the region experiences the full quality of the Magical Beginnings program, delivered consistently as we grow. It's a role built on relationships and community: showing up for the neighborhoods each school serves, and building a culture where children, families, and teachers all feel like they belong. Beyond the region, you'll also participate in cross-company projects and help harmonize policies and procedures across the organization.

Responsibilities

Oversee all operational functions across the territory, including direct supervision of School Directors and the Facilities Manager
Hire, train, and conduct performance reviews for School Directors, and build an internal leadership pipeline through mentorship and succession planning
Support the professional development of every staff member, and serve as Interim Director when a leadership vacancy arises
Communicate company goals clearly, and model Magical Beginnings' mission, values, and culture in every interaction
Ensure full compliance with state licensing requirements, child-to-teacher ratios, safety regulations, and voucher program guidelines
Prepare schools for licensing inspections and maintain strong relationships with regulators
Uphold company policies and standards outlined in employee and family handbooks
Champion an anti-bias, anti-racism culture across all schools in the region
Lead the operational integration of newly acquired and newly opened schools, including onboarding, systems conversion, and policy alignment
Partner with the Executive Leadership Team on acquisition due diligence, transition planning, and building operational playbooks
Oversee school and regional budgets, KPIs, and financial performance, holding Directors accountable for meeting goals
Support enrollment and staffing efforts at the school level to meet regional targets
Administer school audits, maintain a regular visitation schedule, and drive continuous quality improvement across the region
Ensure schools are safe, well-maintained, and welcoming, in partnership with the Facilities Manager
Serve as an escalation point for issues Directors can't resolve independently, and ensure Directors have consistent access to leadership
Conduct outreach to ensure staff and families have a positive experience at Magical Beginnings

Requirements

Minimum of five years of progressive leadership experience in early education organizations
Proven experience managing multi-unit operations
Exceptional verbal and interpersonal communication skills, especially in building and managing relationships
Strong business acumen, with solid management, analytical, and problem-solving skills
Flexibility, collaboration, and advocacy as both an individual contributor and team leader
Willingness to work a full-time schedule that may include evenings and weekends as needed
Ability to stand and move for approximately 60% of the workday without discomfort
Ability to sit and perform computer work for extended periods as needed
Ability to lift up to 25 pounds
Ability to travel between schools on a weekly basis

Skills

Multi-Site Leadership
Operations Management
Leadership
Mentorship
Succession Planning
Compliance
Quality Improvement
Budget Management
Financial Performance
Enrollment Management
Staffing
Community Outreach
Relationship Building
Analytical Skills
Problem-Solving

Location

Long Island, NY

Work Type

Full-Time

Experience Level

Minimum of five years of progressive leadership experience in early education organizations
Proven experience managing multi-unit operations

Salary/Compensations

$100,000 - $110,000 a year

Benefits

Competitive pay based on education and experience
Paid time off
13 paid holidays
Paid week-long winter break
Medical benefits
Dental benefits
Vision benefits
Life benefits
Disability benefits
Additional ancillary benefits, such as critical illness and accident coverage
401(k) plan with company match
Free counseling, fitness, and self-care programs through employer-paid EAP
Significant childcare discounts
Parental leave
Paid certification courses through Penn Foster
Paid professional development days
Career advancement opportunities

About the Company

Magical Beginnings is hiring a Regional Director of Operations to lead our expansion into the Long Island market.
We believe in work-life balance, and we have fun together too.
We live by our motto: With Care, We Care.
We value our staff.

Equal Opportunity

Magical Beginnings is proud to be an Equal Opportunity Employer and strives to be a workforce that reflects the communities we serve.
All employment is based on qualifications, merit, and business need.
Magical Beginnings does not discriminate based on race, ethnicity, religion, age, marital status, pregnancy, nationality, physical or mental disability, medical condition, gender identity, sexual orientation, veteran status, or any other status protected by law.