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About the Role
We are seeking a Senior Designer to join Visa Creative Studio, a global creative team serving Visa and its clients. The ideal candidate will blend brand storytelling with performance-focused design, optimizing CRM and lifecycle programs for measurable results while enhancing client visual expression. This role involves shaping the studio's approach to performance rigor and brand craft, delivering high-quality, scalable lifecycle design, and evolving templates, design systems, and workflows.
Responsibilities
- Deliver creative that balances brand storytelling and growth performance across CRM, lifecycle, paid media, and campaigns.
- Create conversion-focused assets while maintaining alignment with Visa brand standards and design systems.
- Collaborate with program managers, strategists, and copywriters to turn insights into impactful creative.
- Experiment with new formats, storytelling techniques, and AI-enabled workflows to improve speed, scalability, and craft.
- Stay ahead of industry trends in brand and growth design to evolve our creative impact.
- Bring a collaborative spirit—work as one team, push for excellence, and support others to do their best work.
- Partner cross-functionally with Client Marketing Services, Creative, Media, and Marketing Delivery to align stakeholders and deliver work that meets shared goals.
- Contribute to a culture of remarkable creativity—bring inspiration, share ideas, and build on others’ thinking.
- Hold a high bar for craft and quality in everything you produce.
- Dream big and stay focused on delivering work we’re proud of.
Requirements
- Strong portfolio demonstrating advertising and design fundamentals, with examples across lifecycle/direct response channels (email, paid social, web, and related placements).
- 6+ years of experience in digital, brand, or lifecycle marketing design (agency, studio, or in-house).
- BFA/BA or equivalent relevant experience.
- Working knowledge of email, direct mail, social, and digital marketing best practices.
- Strong project management skills, with experience coordinating cross-functional, end-to-end work with high attention to detail.
- Able to work fast on tight timelines without compromising quality; comfortable working independently when timelines are less constrained.
- Experience designing across mediums (email, web, paid media, print, and presentations) and creating cohesive systems across touchpoints.
- Confident presenting and defending design decisions to senior stakeholders; strong partnership and influence skills.
- Champion of brand standards and guidelines.
- Proficiency in Figma and Adobe Creative Suite; PowerPoint proficiency required.
- AI fluency—experience integrating AI-powered tools into design workflows to improve efficiency while maintaining quality.
- Experience with email design tools and HTML email template creation; HTML proficiency preferred.
- Experience with large or regulated brands is a plus, not required.
Skills
- Brand storytelling
- Performance-focused design
- CRM optimization
- Lifecycle program optimization
- Visual expression
- Design language
- Typography
- Layout
- Motion design
- Figma
- Adobe Creative Suite
- PowerPoint
- AI-powered tools
- HTML email template creation
- Project management
Location
- Office setting
Work Type
- Full-time
- Hybrid (at least 3 days in office)
Experience Level
- Senior
- 6+ years of experience
Education Level
- BFA/BA or equivalent relevant experience
Salary/Compensations
- $134,600.00 - $215,300.00 USD per year
Benefits
- Medical
- Dental
- Vision
- 401(k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
- Potential sales incentive payments
- Bonus
- Equity
About the Company
- Visa is a world leader in payments technology, facilitating transactions across more than 200 countries and territories.
- Dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
- At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
- Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status.
- Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.