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About the Role
The Director of Municipal Services provides strategic, operational, and technical leadership for WSB's Municipal Engineering practice. This role oversees multidisciplinary teams, ensures strong performance, and drives delivery excellence. It translates organizational growth strategies into actionable plans, manages financial and operational outcomes, and ensures adequate resourcing to meet project, client, and business development priorities. The Director acts as a trusted advisor to clients, regulatory agencies, and internal leadership, providing senior oversight of complex infrastructure programs while balancing risk, cost, schedule, quality, and regulatory compliance.
Responsibilities
- Lead a team including mid-level leaders, first-level leaders, and/or individual contributors.
- Lead the scaling of regional, functional, and/or client operations.
- Translate overall growth strategy into specific team goals and annual operational plans.
- Secure needed resources and budget for the team.
- Manage high-level policies and build a collaborative culture.
- Oversee financial performance of the Municipal group and be responsible for revenue targets.
- Coach, develop, and mentor staff.
- Manage staff performance, set individual performance goals, conduct performance reviews, and oversee performance improvement plans.
- Responsible for workforce planning, hiring, and compensation administration of staff in the assigned group.
- Manage all aspects of multi-discipline projects and clients from the proposal process to project closeout.
- Work directly with municipal client staff to deliver CIP programs and/or projects, potentially on-site in a staff augmentation setting.
- Establish and maintain relationships with municipal clients, understanding their needs, and ensuring project requirements are met.
- Develop project budgets, allocate resources effectively, and monitor expenditures to ensure cost control.
- Identify potential risks and challenges, develop risk mitigation strategies, and resolve issues that may arise during project execution.
- Oversee contract negotiations, review contractor performance, and ensure compliance with contractual agreements.
- Understand alternative funding sources for municipal projects and be able to secure funding.
Requirements
- Bachelor’s degree in Civil Engineering from an accredited school.
- Registration as a professional engineer (or the ability to obtain registration within six months).
- 8+ years of municipal engineering experience, or direct experience working for a municipality.
- Experience working with the City of Austin is preferred.
- Experience in managing a variety of multi-disciplinary projects, clients, and staff in central Texas is preferred.
- A history of developing and maintaining strong client relationships.
- The ability and desire to develop an understanding of, or even anticipate, client needs.
Location
- Texas
Work Type
- Full-time
Experience Level
- 8+ years
Education Level
- Bachelor's degree in Civil Engineering
- Professional Engineer registration
Benefits
- Competitive compensation
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Company-paid short-term disability
- Company-paid long-term disability
- 401K with match
- Paid time off
- Paid holidays
- Tuition reimbursement
- Opportunities for professional growth and development
About the Company
- WSB is a design and consulting firm specializing in Transportation, Community Planning, Environmental, Energy, Municipal, and Construction services.
- We provide solutions for the places, spaces and systems that support our lives.
- We offer services in more than 50 complementary areas across the nation.
- WSB was founded on the understanding that culture drives results, and we’ve dedicated ourselves to the value of strong relationships, collaboration, and forward-thinking ideas.
- We inspire each other to discover thoughtful and creative solutions that look beyond the needs of today to the opportunities of tomorrow.
Equal Opportunity
- As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
- WSB strives to ensure that its careers website is accessible to all.
- As an Equal Opportunity Employer, WSB is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans.