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About the Role

The Floor Care Supervisor leads floor care operations, supervises technicians, ensures quality standards, safety compliance, equipment readiness, employee development, and customer satisfaction.

Responsibilities

• Supervise and lead Floor Care Technicians and assigned custodial staff.
• Plan, schedule, and coordinate daily and periodic floor care projects.
• Train, coach, and develop team members on proper floor care procedures, equipment operation, and safety practices.
• Oversee specialized floor maintenance services, including floor stripping and refinishing, waxing and sealing, burnishing and buffing, carpet extraction and cleaning, tile and grout cleaning, and other hard floor maintenance services.
• Conduct routine quality inspections to ensure work meets company and client standards.
• Ensure compliance with all company policies, OSHA regulations, SDS requirements, and workplace safety procedures.
• Monitor the condition, maintenance, and accountability of floor care equipment and vehicles.
• Maintain inventory of supplies and recommend replenishment as needed.
• Complete required reports, work orders, inspections, and documentation accurately and on time.
• Communicate professionally with customers to address service requests, concerns, and project updates.
• Assist management with staffing, scheduling, and operational planning to meet service commitments.
• Provide training, coaching, performance feedback & daily work direction.
• Promote teamwork, accountability and adherence to company standards.

Requirements

• Minimum of two (2) years of commercial floor care experience.
• Previous leadership or supervisory experience preferred.
• Working knowledge of commercial floor care equipment and maintenance techniques.
• Understanding of Safety Data Sheets (SDS), OSHA guidelines, and workplace safety standards.
• Valid driver's license with an acceptable driving record.
• Bilingual (English/Spanish) preferred.
• Strong organizational, communication, and customer service skills.
• Ability to prioritize multiple assignments and work independently.
• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, bend, kneel, crouch, and reach for extended periods.
• Ability to operate commercial floor care equipment safely and effectively.
• Ability to work in a variety of indoor and outdoor environments, including exposure to cleaning chemicals, noise, and changing temperatures.
• Ability to perform repetitive physical tasks associated with commercial floor maintenance.
• Employment is contingent upon the successful completion of a pre-employment background check.

Skills

• Commercial floor care
• Leadership
• Supervisory experience
• Commercial floor care equipment operation
• Maintenance techniques
• Safety Data Sheets (SDS)
• OSHA guidelines
• Workplace safety standards
• Organizational skills
• Communication skills
• Customer service skills
• Prioritization
• Independent work
• Equipment maintenance
• Inventory management
• Reporting
• Work order management
• Inspection
• Documentation
• Teamwork
• Accountability

Location

• Onsite

Work Type

• Full-time
• Night shift

Experience Level

• 2 years of commercial floor care experience
• Previous leadership or supervisory experience preferred

About the Company

• Goodwill Central Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law.