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About the Role
We are looking for a friendly, professional Bar Host to join our team. As a Bar Host, you will be the welcoming face of our establishment, setting the tone for an exceptional dining experience. You will greet guests upon arrival, answer the telephone, take reservations, and ensure that our guests are seated promptly and according to their preferences.
Responsibilities
- Greet all guests warmly upon arrival
- Provide guests with estimated waiting times, maintaining a professional and courteous attitude even in challenging situations
- Seat guests according to their preferences while balancing customer flow in service stations
- Thank guests as they leave and invite them to return, relaying any feedback to the manager on duty
- Maintain excellent communication between the restaurant and other hotel departments
- Perform other duties as assigned by the manager on duty
- Promote other Firmdale Hotels and restaurants
- Ensure punctuality and personal responsibility in all tasks
Requirements
- Friendly and welcoming demeanor
- Excellent spoken and written English
- Availability for AM/PM shifts, weekends, and holidays
- OpenTable certification is preferred
- Be able to stand for a complete 8-hour shift, 5 days a week.
- Able to use a computer keyboard and mouse, and telephone system.
- Ability to communicate both written and verbal, and use systems to document activities.
- Ability to lift up to 25 pounds.
Skills
- OpenTable certification
Location
- New York City
Work Type
- Full-Time
- Onsite
Benefits
- Paid vacation and sick days
- Commuter benefits
- Holiday staff parties and appreciation events
- In-house uniform dry cleaning services
- Employee meals while on duty
- Departmental and company-wide incentive programs
About the Company
- With 3 hotels in New York City and 8 in London, Firmdale sets a standard as a unique and exciting place to work.
- According to Company owners Tim and Kit Kemp, “Hotels should be living things, not stuffy institutions.”