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About the Role

Thompson Health, an award-winning healthcare provider in the Finger Lakes region, offers a supportive environment for personal and professional growth. Join a team of compassionate, mission-driven care providers making a difference in the community. This role offers career security and peace of mind in an environment where contributions are valued and successes celebrated.

Responsibilities

• Prepares, coordinates, monitors, and adjusts clinical and support staff schedules across Family and Specialty Practice locations to ensure appropriate staffing levels and operational efficiency.
• Oversees staffing resources across multiple geographically dispersed practice sites and serves as the primary resource for daily staffing coordination, workforce deployment, attendance monitoring, payroll administration, schedule management, and workforce planning.
• Produces daily, weekly, monthly, and long-range staffing schedules and collaborates with Practice Managers, Nursing Leadership, providers, and staff to optimize staffing resources throughout the ambulatory practice network.
• Reviews provider schedules and anticipated operational needs to ensure appropriate staffing coverage and efficient utilization of workforce resources.
• Receives and manages daily call-offs, coordinates float staff assignments, identifies staffing solutions, manages attendance-related processes, maintains workforce records, and supports operational continuity across Family and Specialty Practices.

Requirements

• High School diploma or equivalent required.
• Basic computer skills, including the use of Microsoft product (word, excel) required.
• Recognized competence in staff scheduling, workforce coordination, and payroll reporting.
• Demonstrated ability to manage staffing operations across multiple ambulatory practice locations.
• Ability to use independent judgment, critical analysis skills, and creativity to solve staffing and operational challenges.
• Demonstrate advanced proficiency with scheduling systems, payroll systems, timekeeping software, Microsoft Office applications, and EMRs.

Skills

• Staff scheduling
• Workforce coordination
• Payroll reporting
• Microsoft Office applications
• Scheduling systems
• Payroll systems
• Timekeeping software
• EMRs

Location

• Finger Lakes region

Work Type

• Full time
• Days

Experience Level

• 3-5 years of staffing, scheduling, payroll administration preferred
• Workforce coordination and healthcare experience preferred

Education Level

• High School diploma or equivalent
• Associates degree preferred

Salary/Compensations

• $20.00-26.00, based on experience

Benefits

• Health, dental, vision insurance
• Tuition reimbursement up to $6000/year
• Contribution and match on Retirement Plan
• Four weeks paid time off
• Access to Success coaches
• Free parking

About the Company

• Thompson Health has a culture of empowerment where interdisciplinary teams collaborate to improve care, and suggestions and ideas are welcomed.
• Focus on CARES values: Commitment, Action, Respect, Excellence, and Service.
• Focus on Employee Wellness: Biometric screenings, Wellness programs, Access to onsite gym, Zen Room, Community Shared Agriculture program.
• Staff Recognition platforms: Shining Stars, CARESCount website.

Equal Opportunity

• EOE encouraging individuals with disabilities and veterans to apply.