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About the Role

Figma is seeking a passionate individual to join our Internal AI team, focusing on designing and building the runtime infrastructure for employee-facing AI tools. This role is crucial for enabling every Figmate to build and use governed, reliable, and reusable AI tools, supporting the company's mission to make design accessible to all and shape the future of design and collaboration.

Responsibilities

Design and build the hosting golden path for internal AI applications, bots, and agents, including runtime patterns for long-running workflows, scheduled jobs, and agent execution.
Build the model routing layer that directs tasks across frontier and lower-cost models based on cost, capability, and policy with a full audit trail.
Stand up observability, usage analytics, audit logging, and per-team cost attribution for AI workloads across the company.
Integrate identity, access, and security patterns (Okta-connected by default) so every internal AI app is safe on day one, including the sanctioned path for workflows touching customer, financial, or people data.
Partner with engineers on our product AI infrastructure teams to share gateways and telemetry rather than building parallel systems.
Help shape the team's platform strategy, roadmap, and engineering best practices as a founding member of the infrastructure pillar.

Requirements

5+ years of software engineering experience, with significant time in infrastructure, platform, or backend engineering.
A track record of building internal platforms or paved paths that other engineers and teams adopted, not just maintained, with excellent communication skills collaborating across security, IT, and business teams.
Strong system design skills and experience architecting resilient, observable production systems.
Hands-on experience with LLM operations: model gateways or routing, agent runtimes, evals, or cost/usage instrumentation.
Experience with identity and access management in an enterprise environment (e.g., Okta, SSO, secure service-to-service auth).
Experience building internal AI platforms or workspaces (the Ramp Glass / JPMorgan LLM Suite category) or developer platforms at a comparable scale.
Familiarity with MCP, agent orchestration frameworks, or skill/plugin registry patterns.
Experience working within audit and compliance programs (SOX/ITGC) or building systems with audit requirements.
A history of being the first infrastructure hire on a small team, comfortable setting standards from scratch across a broad scope of responsibilities.

Skills

Infrastructure
Platform Engineering
Backend Engineering
System Design
LLM Operations
Model Routing
Agent Runtimes
Cost/Usage Instrumentation
Identity and Access Management
Okta
SSO
Secure Service-to-Service Authentication
Developer Platforms
Agent Orchestration
Audit and Compliance Programs
SOX
ITGC

Location

US Hubs
Remote in the United States

Work Type

Full-time

Experience Level

5+ years of software engineering experience
Significant time in infrastructure, platform, or backend engineering
First infrastructure hire on a small team

Salary/Compensations

$153,000—$296,000 USD

Benefits

Equity
Health, dental, and vision coverage
Retirement benefits with company contributions
Parental leave and reproductive or family planning support
Mental health and wellness benefits
Paid time off
Paid sick leave
Holidays
Company recharge days
Cell phone and home internet reimbursements
Lifestyle spending accounts
Sales incentive compensation (for most sales roles)
Annual bonus plan (for eligible non-sales roles)

About the Company

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all.
Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
Figma employees are among the most AI-active in the industry, and our Internal AI team exists to make that energy compound rather than fragment.
Sitting within FTS (our Business Technology org), the team owns the shared rails for employee-facing AI: the platforms that lets every Figmate, from sales to recruiting to finance, build and use AI tools that are governed, reliable, and reusable.
We're a small, high-leverage team organized around three pillars: Platform & Tooling, Infrastructure & Hosting, and Applied AI Builds.
This role anchors the Infrastructure & Hosting pillar. This is the runtime layer everything else depends on.
We believe in hiring smart, curious people who are excited to learn and develop their skills.

Equal Opportunity

Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment.
If you require accommodation, please reach out to accommodations-ext@figma.com.