About the Role
The Associate Principal, Business Development role is responsible for leading and cultivating relationships with key strategic and prospective accounts within the Financial Services industry, with a focus on banking. This role ensures all account work exceeds client expectations and drives new business opportunities.
Responsibilities
- Lead relationships with key strategic accounts and cultivate relationships with key prospective accounts.
- Ensure all aspects of account work, from strategic development to execution, exceed client expectations.
- Coordinate new leads, field new business opportunities, and win new business.
- Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients.
- Competently articulate product features to implement technology solutions successfully.
- Collaborate with Solutions Architects and Product teams to craft executive-level proposals, pitches, and SOWs.
- Cultivate and extend existing C-level relationships with current clients.
- Team up with delivery leadership to respond to opportunities and team-sell through RFP responses.
- Advise internal teams on industry and vendor trends.
- Support go-to-market initiatives for the Banking practice, defining service offerings, developing marketing campaigns, and pursuing partnerships.
- Travel up to 25% for client visits, pitches, and conferences.
Requirements
- Experience in a digital product professional services agency/consultancy engaged with F5000-level BFSI client accounts.
- Balance of both growth strategy project work as well as operational project responsibilities, including digital transformation.
- Experience in net-new logo client acquisition and/or cross-selling within existing client accounts.
- Self-driven and intellectual curiosity about the banking market and trends.
- Ability to identify and characterize business issues, while demonstrating a 'nose for value' to discern what is important.
- Maintains the capability to scope and plan underlying analyses that will yield critical answers.
- Understand the required data to complete the analysis and procure them accordingly.
- Analyze data and translate findings into meaningful insights and recommendations.
- Ability to communicate and influence effectively across all levels of an organization.
- Ability to communicate effectively and succinctly, both verbally and on paper, and across all levels of an organization.
- Excels in client relationships/communication and possesses the executive presence to influence appropriate senior stakeholders.
Skills
- Digital product consulting
- Digital marketing services
- Data & AI
- Strategy consulting
- Business operations modernization
- Enterprise applications
- Cloud engineering
- QA & test engineering
- Sales strategies
- Client engagement
- Prospecting
- Pursuit
- Expansion
- Proposal writing
- Pitching services
- Revenue growth
- Client satisfaction
- Team health management
- Executive-level proposals
- Pitches
- SOWs
- RFP responses
- Go-to-market initiatives
- Service offering definition
- Marketing campaigns
- Partnership development
- Growth strategy
- Digital transformation
- Client acquisition
- Cross-selling
- Market analysis
- Data analysis
- Communication
- Influence
- Client relationship management
- Executive presence
Location
- Toronto
- Remote
Work Type
- Hybrid
- Remote
Experience Level
- Associate Principal
About the Company
- TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS, a major Canadian telecommunications provider.
- They design and deliver transformative customer experiences using cutting-edge technology, agile thinking, and a people-first culture.
- They have a global team across North America, South America, Central America, Europe, Africa, and APAC.
- They offer end-to-end expertise in eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
- They enable seamless, trusted, and digitally powered experiences across various platforms like mobile apps, websites, voice UI, chatbots, AI, customer service, and in-store solutions.
- Their work is backed by the secure infrastructure and scale of their multi-billion-dollar parent company.
Equal Opportunity
- TELUS Digital is a proud equal opportunity employer committed to creating a diverse and inclusive workplace.
- All employment decisions, including hiring and promotion, are based on qualifications, merits, competence, and performance, without regard to any diversity-related characteristic.
- Information provided by applicants will only be used to process applications and produce tracking statistics.
- Applicants are asked to abstain from sharing sensitive personal data.
