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About the Role

Under supervision, this role is responsible for coordinating and scheduling surgeries and post-operative appointments. The Surgical Coordinator also assists in the efficient and effective utilization of the daily surgery schedule and facilitates the flow of surgical patients.

Responsibilities

• Monitor surgical schedules and physician availability to manage release time accordingly and in advance.
• Provide front desk and check-out coverage as needed.
• Act as a liaison between surgeon, operating room (OR) scheduling team, and surgical patients.
• Conduct all surgical pre-determination, authorization, pre-certification, and related appeals.
• Transmit all correspondence to insurance companies for medical necessity inquiries.
• Manage processes and documentation to ensure no surgical scheduling delays.
• Communicate detailed information and answer patient questions regarding surgery preparation and arrival/departure instructions.
• Prepare patient medical charts with all necessary surgical paperwork.
• Scan patient documents in the practice management system.
• Coordinate and schedule surgeries, post-operative appointments, and other related tests.
• Arrange for surgical assistants, special equipment, and surgical materials.
• Establish the order of surgical patients.
• Ensure surgeons are well informed on the status of their cases.
• Provide feedback to management on process improvements or opportunities for utilization enhancement and patient flow efficiency.
• Train support staff for back-up responsibilities.
• Assist physicians with administrative tasks related to patient communication and care.
• Verify patient insurance eligibility and obtain necessary pre-authorization numbers.
• Facilitate the communication and collection of any fees due from patients.

Requirements

• Approximately 2 or more years of experience in a patient-facing clinical setting.

Skills

• Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic Medical Record (eMR) system (ideally EPIC-Care).
• Knowledge of CPT, ICD-9, and ICD-10 coding.
• Working knowledge of third party payor reimbursement - Medicare, Medicaid, Managed Care and commercial insurance.
• Knowledge of medical terminology.

Location

• Upper East Side

Work Type

• Full-time

Experience Level

• 2+ years

Education Level

• High School Diploma

Salary/Compensations

• $30.99 - $33.85

About the Company

• Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.”

Equal Opportunity

• No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.
• Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds.
• We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply.
• Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act.
• We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.