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About the Role

The Contract Specialist IV reports to the Contract Operations Manager and supports employees throughout the enterprise through contracts. This role involves customer support, team collaboration, and a desire for continued process improvement. The position performs advanced contract development, processes, administration, oversight, and management work, including daily contract oversight, consultative services, vendor meetings, program engagement, and technical assistance for enterprise-wide contracts, interagency contracts, and grants. The role actively participates in the entire procurement and contract management lifecycle, developing tools to review vendor performance, evaluate expenditure data, and analyze system reports. Additionally, the position reviews and interprets statutes, regulations, and policies to ensure compliance and mitigate risk, monitors contract performance by examining billings and fiscal data, maintains contract budgets, provides budgetary guidance, administers billing processes, and analyzes fiscal data.

Responsibilities

Performs procurement and contract development activities for a broad range of System Support Services contracts.
Participates in contract negotiations with prospective and current vendors, writes language for contracts and amendments.
Coordinates with PCS on solicitations, contract execution, and procurement policy compliance.
Coordinates legal review with the Office of Chief Counsel and budget review with the Finance division.
Prepares and routes contracts and amendments for execution, including obtaining necessary approvals and maintaining supporting documentation.
Serves as primary point of contact between the agency and the vendor for all contract matters throughout the contract lifecycle.
Examines, approves, and processes invoices, other financial/accounting data and information to ensure compliance with the contract terms and agency policy.
Manages contract budgets, conducts itemized budget analysis, evaluates expenditure/fiscal data and makes projections/forecasts to ensure appropriate use of funds.
Independently monitors assigned contracts for vendor performance, deliverable completion, and compliance with contract terms.
Conducts on-site and desk monitoring reviews, develops monitoring plans, prepares formal monitoring reports, and recommends corrective actions when performance deficiencies are identified.
Tracks vendor performance against established performance measures and service level agreements.
Identifies, documents, and escalates contract-related risk to division leadership.
Prepares and submits required contract reports to division leadership, oversight bodies, business owners, and external stakeholders.
Maintains accurate contract files and documentation in accordance with records retention requirements and agency standards.
Tracks and reports contract performance metrics.
Supports legislative inquiries, audit responses, public information requests, and Sunset review activities related to assigned contracts.
Maintains contract data in agency systems including SCOR, CAPPS, and SharePoint repositories.
Conducts contract close-out activities, including final deliverable validation, final invoice reconciliation, vendor performance documentation, and contract file archiving consistent with state records retention requirements.
Coordinates with the Records Management Office on retention compliance.
Documents lessons learned and recommendations for future procurements involving the same scope or vendor.
Identifies and recommends process improvements within the Contract Operations department.
Assists in the development of contract administration policies and procedures.
Performs other duties as assigned by the Manager or Director.

Requirements

Active and valid Certified Texas Contract Manager (CTCM) certification at time of hire. CTCM must remain active throughout employment.
Graduation from an accredited four-year college or university. Experience may substitute for education on a year-for-year basis.
Two (2) years of full-time professional experience in contract management, contract administration, procurement, or contract monitoring.
Demonstrated experience independently managing complex, high-dollar, or high-risk services contracts post-award through the full contract lifecycle.
Demonstrated experience conducting contract monitoring activities, including preparation of formal monitoring reports and identification of corrective actions.
Experience with State of Texas procurement systems including SCOR, CAPPS, and PCS workflows (Preferred).
Experience managing contracts in a Texas state agency or HHS System environment (Preferred).
Must bring I-9 documentation on the first day of work.

Skills

Conducting contract monitoring activities, including identifying and addressing performance deficiencies
Reviewing and validating invoices and deliverables against contract terms; preparing formal monitoring reports, performance reports, and contract documentation
Negotiating contract amendments, change orders, and corrective actions with vendors
Use of Microsoft Office, SharePoint, SCOR, CAPPS, and other contract management systems
Written and oral communication with vendors, internal stakeholders, and oversight agencies
State of Texas procurement and contract management law, rules, policies, and best practices, including the Texas Procurement and Contract Management Guide
Procurement, contract development, contract management, monitoring, and reporting practices for complex services contracts
Federal procurement standards where applicable to HHS System contracts
HHS System procurement processes including SCOR, CAPPS, and PCS workflows
Independently manage a complex contract portfolio post-award; apply sound judgment to contract decisions with significant financial or operational impact
Build and maintain effective working relationships with vendors, business owners, and oversight functions
Adapt to shifting priorities, including fiscal year-end, biennium transitions, and emerging vendor or stakeholder issues
Communicate effectively in writing and verbally with executive leadership, vendors, and external stakeholders

Location

AUSTIN

Work Type

Full time
Regular

Experience Level

Advanced (senior level)
Two (2) years of full-time professional experience in contract management, contract administration, procurement, or contract monitoring.
Demonstrated experience independently managing complex, high-dollar, or high-risk services contracts post-award through the full contract lifecycle.
Demonstrated experience conducting contract monitoring activities, including preparation of formal monitoring reports and identification of corrective actions.

Education Level

Graduation from an accredited four-year college or university. Experience may substitute for education on a year-for-year basis.

Salary/Compensations

$4,801.16 - $6,281.33 Monthly

Benefits

100% paid employee health insurance for full-time eligible employees
A defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement

About the Company

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans.
At HHSC, your contributions matter, and we support you at each stage of your life and work journey.

Equal Opportunity

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.