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About the Role

The Regional Business Services Officer coordinates and executes administrative support services for all HHS agency programs in a regional geographic area. This role involves facility leasing and management, space planning, managing office moves, safety and security inspections, coordinating maintenance, contract management, and asset management to ensure smooth operations of client service programs.

Responsibilities

• Conducts regular scheduled visits to local/field offices to perform facility reviews and ensure timely correction of building problems and safety issues.
• Manages all service requests and resolves facility issues for assigned offices, including coordinating purchases, contracting repair/maintenance services, and addressing vendor/lessor performance concerns.
• Analyzes and reviews space utilization among agencies to determine efficiencies and consults with programs on space requests, evaluating options for relocation or new leases.
• Develops specifications for services and manages service contracts for regional offices, including janitorial, security, locksmiths, electricians, HVAC, and office equipment maintenance.
• Coordinates with warehouse and asset management staff for the pickup, transfer, and disposition of agency records and surplus furniture/equipment.
• Assists in developing and implementing policies, procedures, and special projects to improve service delivery or meet regional program needs.
• Assigns and oversees the work of other support staff in Business Services.

Requirements

• Valid Class C Texas Driver’s License.
• High School diploma or GED.
• Knowledge of Business Services operations and processes.
• Knowledge of contract management, facility leasing, and facility management.
• Skill in computer usage including Microsoft Office Suite.
• Experience performing supervisory, managerial, professional, or technical work.
• Ability to manage multiple projects.
• Ability to communicate effectively in writing as demonstrated in the application.
• Ability to work outside normal business hours as required, which may include responding to facility related emergencies.
• May assist with emergency/disaster situations throughout the state.
• Ability to travel which may include overnight stays.
• Applicants selected for hire may be required to pass background and other due diligence checks.
• Must bring I-9 documentation on the first day of work.

Skills

• Facility management
• Contract management
• Leasing
• State purchasing
• Planning
• Organizing
• Implementing
• Evaluating large multi-faceted projects
• Program support activities
• Negotiating
• Resolving conflicts
• Consulting
• Training
• Preparing reports
• Managing multiple tasks with competing deadlines
• Responding to emergency situations
• Problem identification
• Effective solution implementation
• Effective oral and written communication
• Sound judgment and decision-making
• Establishing and maintaining effective working relationships
• Microsoft Office Suite

Location

• AUSTIN

Work Type

• Regular
• Full time
• Eligible for Telework

Experience Level

• Supervisory experience
• Managerial experience
• Professional experience
• Technical experience

Education Level

• High School diploma or GED

Salary/Compensations

• $4,801.16 - $7,761.50 Monthly

Benefits

• 100% paid employee health insurance for full-time eligible employees
• Defined benefit pension plan
• Generous time off benefits
• Numerous opportunities for career advancement

About the Company

• Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans.
• At HHSC, your contributions matter, and we support you at each stage of your life and work journey.

Equal Opportunity

• In compliance with the American Disabilities Act (ADA), HHS agencies will provide reasonable accommodations during the hiring and selection process for qualified individuals with a disability.
• HHSC uses E-Verify.