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About the Role

The Dining Supervisor plays a key leadership role in delivering an exceptional dining experience for every guest. This position blends hands-on culinary and service work with team leadership, operational oversight, and customer engagement. The ideal candidate thrives in a fast-paced environment, leads by example, and is passionate about food, service, and developing people.

Responsibilities

• Lead, train, and coach support staff to ensure consistent service excellence and operational standards.
• Oversee daily operations of multiple food stations, including deli, pizza, and grill, ensuring quality, efficiency, and presentation.
• Work hands-on alongside team members, assisting with food preparation, cooking, inventory management, and maintaining clean, organized workspaces.
• Manage POS transactions, cash drawers, and related office and administrative tasks accurately and efficiently.
• Maintain café cleanliness and ensure full compliance with company safety, sanitation, and food handling protocols.
• Serve as a welcoming, guest-facing presence—engaging daily with customers and providing friendly, professional, and solution-oriented service.
• Support a positive team culture that promotes accountability, collaboration, and continuous improvement.

Requirements

• 1–2 years of culinary experience or experience in a supervisory or leadership role within food service or hospitality.
• Knowledge of food safety standards; ServSafe certification strongly recommended.
• Proficiency with POS systems and basic Microsoft Office programs.
• Ability to work a flexible schedule, including varying shifts as needed.
• Strong communication skills, attention to detail, and a hands-on leadership style.

Location

• Syracuse, New York

Work Type

• Full-time

Experience Level

• 1-2 years

Salary/Compensations

• $21 per hour - $23 per hour

Benefits

• Weekly pay
• 401(k) with company match
• Complimentary employee meal and beverage during your shift
• Employee Referral Bonus Program
• Employee Assistance Program
• Select positions offer flexible hours and shifts
• Medical, Prescription, Dental, and Vision plans for eligible employees
• Uniforms and safety shoes provided
• Ongoing learning, development, and advancement opportunities

About the Company

• Together, American Food & Vending and American Dining Creations form one of the nation’s largest privately held dining and refreshment service organizations.
• Family-owned and headquartered in Syracuse, NY, we have served clients nationwide for more than 80 years, delivering customized dining and refreshment solutions across business, education, healthcare and cultural environments.
• Recognized by NAMA and our peers as Operator of the Year, we combine national capabilities with a personal, responsive approach to create exceptional experiences for our clients and guests.
• Our Mission: To create moments of happiness through customized hospitality experiences that delight guests and bring people together.
• Our Vision: To be the best in the industry at elevating hospitality experiences for places where people want to be.
• Our Values: F.I.R.S.T. - Family, Integrity, Responsiveness, Service Excellence, Teamwork.

Equal Opportunity

• American Food & Vending is an Equal Opportunity Employer.