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About the Role

As an Assistant Store Manager, you will partner closely with the Store Manager to develop team members, provide excellent customer service, and communicate company values, vision, and mission. You will navigate a complex business to satisfy customers and develop team members while balancing competing business priorities.

Responsibilities

• Partner with the Store Manager to develop and engage team members.
• Achieve budgeted revenue goals.
• Assist in selecting team members who align with the brand and its products.
• Maintain high training standards.
• Motivate and inspire team members to contribute to store productivity.
• Address and respond to the needs of customers and team members.
• Cultivate awareness of industry trends.
• Aid in day-to-day store operations including training, operations, sales, visual merchandising, inventory management, store administration, and customer service.
• Open and close the store, securing all assets.
• Plan and prepare the labor schedule.
• Maintain the store security system.
• Act as the Store Manager in their absence.

Requirements

• Two (2) to four (4) years minimum retail store management experience preferred.
• Excellent communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers.
• Excellent project management skills, organizational skills, and attention to detail.
• Excellent problem-solving skills and ability to work through challenges.
• Ability to multi-task in a dynamic environment.
• Flexibility of schedule and hours to meet the needs of the business.
• Flexibility to travel to meet the needs of the business.
• Proficient in Microsoft Office suite of tools and applications.
• Valid driver’s license.

Skills

• Develop and motivate team members to create empowered and engaged teams.
• Ensure the highest level of customer service possible and prioritize brand and product knowledge training.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Set plans and targets and entrust team members appropriately.
• Think critically to resolve problems and approach challenges with agility.
• Identify industry trends and educate your team members about the current market.
• Assist in the execution of store strategies that enhance customer satisfaction, expand traffic, and optimize profitability.
• Manage inventory and partner with corporate stakeholders to meet the needs of your market.

Location

• Specific store location

Work Type

• Full-time

Experience Level

• 2-4 years retail store management experience preferred

Education Level

• Associate's Degree or equivalent experience required

Salary/Compensations

• $32.00

Benefits

• Competitive pay
• Discounts
• Perks
• Global contests
• Opportunities for growth and development

About the Company

• At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG.
• We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire.
• As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.
• As part of our Deckers Family, you belong to more than a lifestyle company.
• From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed.

Equal Opportunity

• All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.