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About the Role

The Lead AI Platform Engineer is a hands-on technical contributor responsible for designing, developing, and integrating Generative AI–enabled capabilities within M&T Bank’s secure, governed enterprise environment. This role combines strong software engineering fundamentals with applied GenAI experience and partners closely with product, architecture, and engineering teams to deliver scalable, reliable, and responsible AI solutions.

Responsibilities

Design, develop, and support GenAI–enabled features including AI‑assisted coding, documentation, testing, analysis, and workflow automation
Implement and maintain retrieval‑augmented generation (RAG) solutions, including data ingestion, embeddings, vector stores, and search pipelines
Design and build agent‑based and tool‑invoking GenAI workflows, including multi‑step LLM interactions using approved enterprise platforms
Develop and integrate APIs and backend services connecting LLMs to internal systems and approved third‑party tools
Lead prompt design, testing, and iteration to improve output quality, relevance, and safety
Participate in model testing, evaluation, and performance analysis using established enterprise frameworks
Contribute hands‑on development using modern languages and frameworks (e.g., Java, Python, C#)
Collaborate with Product Managers, Architects, and Engineers to translate requirements into technical solutions
Provide technical guidance and mentoring to less experienced engineers
Follow and promote M&T Bank SDLC, security, and responsible AI standards

Requirements

Associate’s degree and a minimum of 7 years’ systems analysis and/or application development work experience or Bachelor's degree and a minimum of 5 years' systems analysis and/or application development work experience. In lieu of a degree, a combined minimum of 9 years’ education and/or relevant work experience, including a minimum of 5 years’ system analysis and/or application development work experience.
Strong foundation in software engineering principles, data structures, and algorithms
Hands‑on experience with Java, Python, or C# in production environments
Experience with RESTful APIs, API‑driven development, and Git‑based version control
Working knowledge of machine learning and large language model (LLM) fundamentals
Experience working within enterprise SDLC, security, and compliance standards

Skills

Generative AI
GenAI
Retrieval-Augmented Generation (RAG)
Embeddings
Vector Stores
Search Pipelines
Agent-based workflows
Tool-invoking workflows
LLM interactions
API development
Backend services
Prompt design
Model testing
Model evaluation
Performance analysis
Java
Python
C#
RESTful APIs
API-driven development
Git
Machine learning
Large language models (LLM)
SDLC
Security standards
Compliance standards
Microsoft Azure
Azure AI services
Azure GenAI platforms
CI/CD pipelines
DevOps tooling
Automated testing
Responsible AI
Data privacy
Model governance

Location

Buffalo, New York, United States of America

Work Type

Onsite

Experience Level

Lead
Minimum of 7 years’ systems analysis and/or application development work experience
Minimum of 5 years' systems analysis and/or application development work experience
Combined minimum of 9 years’ education and/or relevant work experience
Minimum of 5 years’ system analysis and/or application development work experience

Education Level

Associate's degree
Bachelor's degree

Salary/Compensations

$116,400.00 - $194,000.00 Annual (USD)

About the Company

M&T Bank is committed to fair, competitive, and market-informed pay for our employees.