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About the Role

This role will identify, help prioritise and define target solutions whether through AI, automation, business systems or process improvement. Working closely with Change Delivery teams, you'll analyse opportunities, develop practical solutions that simplify ways of working, reduce manual effort and create capacity for teams to focus on higher-value activities.

Responsibilities

• Identify, assess and analyse improvement opportunities to support Change Delivery teams and other business stakeholders.
• Participate in leadership workshops focusing on planning and phasing transformation workstreams.
• Identify the most effective way to simplify ways of working, whether through AI, automation, business systems or process improvement.
• Assist with designing, prototyping and testing practical solutions to simplify processes and improve ways of working.
• Work collaboratively with Change Delivery teams and relevant stakeholders to implement practical solutions, supporting their successful adoption and ensuring they deliver business value.
• Contribute to measuring outcomes, capturing benefits and iterating solutions through a test and learn approach.
• Help develop reusable tools, guidance, templates and best practice to support consistent delivery and continuous improvement across Change Delivery.
• Maintain an awareness of relevant AI tools, technologies and improvement trends, bringing forward practical ideas that could help simplify or improve ways of working.

Requirements

• Strong analytical and problem-solving skills, with the ability to use data and systems to understand business problems and assess improvement opportunities.
• Strong awareness of emerging AI technologies and enthusiasm for understanding how they can be applied in practical business settings.
• Demonstrable experience applying AI, automation, digital technologies, business systems or improvement techniques to simplify processes and improve ways of working.
• Experience contributing to business improvement or transformation initiatives within a complex organisation.
• Ability to work collaboratively with cross-functional teams to develop and implement practical, scalable solutions.
• Strong communication and relationship-building skills, with the ability to explain complex ideas in a simple and practical way.
• Ability to learn and apply new technologies, tools and ways of working in a fast-changing environment.
• Naturally curious and innovative, with an experimental mindset and enthusiasm for testing ideas, learning from outcomes and continuously improving the way we work.
• Exposure to Microsoft Copilot or similar AI tools, with an interest in how they can support productivity and improve ways of working.
• Experience designing, prototyping or testing innovative solutions.
• Experience improving business or operational processes using data and insight.
• Experience creating reusable tools, templates or best practice guidance.
• Experience measuring benefits and using feedback to refine solutions.
• Appropriate right to work in the UK.
• Must not require sponsorship for this position.

Skills

• AI
• Automation
• Digital technologies
• Business systems
• Process improvement
• Microsoft Copilot
• Data analysis
• Problem-solving
• Communication
• Relationship-building

Location

• Osterley

Work Type

• Hybrid
• 2 days in the office per week

Benefits

• Free Sky TV package, including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

About the Company

• Sky is a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services.
• Working with us means you’ll be bringing the joy of a better experience to more people, every day.
• All so we can do better and deliver better for our customers, colleagues and society.

Equal Opportunity

• We’re an equal opportunity employer and value diversity at our company.
• We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates.
• We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate.
• Please flag any adjustments you need as early as you can.