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About the Role
As an Assistant Store Manager, you’ll play a critical role in turning donations into opportunity, supporting your team, serving your community, and building skills that take your career to the next level. You will work closely with the Store Manager to ensure daily success while developing your own leadership skills.
Responsibilities
- Support and lead all aspects of store operations, customer service, production, and team development
- Step into the Store Manager role when needed, leading by example with professionalism and integrity
- Execute daily, monthly, and annual operational plans to meet performance and budget goals
- Train, coach, and develop team members while reinforcing strong service and production standards
- Create a welcoming, mission-aligned environment for customers, donors, and staff
- Assist with scheduling and staffing strategies to meet production and sales demands
- Monitor donation levels and coordinate merchandise needs with the warehouse
- Build proficiency across all areas of store operations and production
- Ensure compliance with HR policies, safety standards, loss prevention, and company procedures
- Prepare and review store reports and actively lead and participate in team meetings and huddles
- Ability to stand and walk for extended periods
- Frequent bending, reaching, and repetitive tasks (tagging, hanging)
- Ability to lift, push, pull, and carry up to 50 lbs. regularly
Requirements
- 1 year of retail management experience preferred
- A reliable vehicle and valid NYS driver’s license
- Strong verbal and written communication skills
- Proven leadership ability and sound judgment
- A passion for service, growth, and developing people
- Aligned with core values: Own It, Dare to Excel, Be Bold, Be Extraordinary, We Win Together
Skills
- Leadership
- Coaching
- Accountability
- Teamwork
- Communication
- Judgment
- Customer Service
- Operations Management
- Production Management
- Team Development
- Scheduling
- Staffing
- Merchandise Coordination
- HR Policy Compliance
- Safety Standards Compliance
- Loss Prevention
- Report Preparation
Location
- NY
Work Type
- Full-time
Experience Level
- 1 year of retail management experience preferred
Salary/Compensations
- $20–$25 per hour
Benefits
- Bonus eligibility tied to individual and store performance
- Regular pay and benefits review
- Ongoing skill development
- Leadership training
- Internal advancement opportunities
About the Company
- We are a purpose-driven organization where leadership directly supports job training, employment programs, and local community impact.
- We offer real responsibility, trusting leaders to make decisions and influence results.
- We foster a supportive culture where leaders coach, mentor, and invest in your success.
- We provide stability with growth, offering competitive pay, regular reviews, and clear opportunities to advance.
- Our work environment is fast-paced, hands-on, and engaging.