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About the Role
Sodexo is seeking a Guest Services Agent to join their dynamic team. This full-time role offers a great team environment, work-life balance, and the opportunity to ensure customer satisfaction.
Responsibilities
- Perform administrative duties for the front desk, including checking guests in and out.
- Take phone calls and messages for clients and guests.
- Attend training programs as needed.
- Comply with all company safety and risk management policies and procedures.
- Perform all work in accordance with established safety procedures.
- Participate in regular safety meetings, safety training, and hazard assessments.
- Perform other duties and responsibilities as assigned.
Requirements
- Dynamic and reliable person with good communication and interpersonal skills.
- Committed to quality assurance and safety.
- A high school diploma, GED, or equivalent experience is required.
- 2 years of experience is required.
- Experience in Guest Services in a previous camp, lodge, or hotel.
- Experience with Excel, Word, Outlook, or a reservation and management POS system.
Skills
- Communication skills
- Interpersonal skills
- Quality assurance
- Safety management
- Excel
- Word
- Outlook
- Reservation and management POS system
Location
- ON
Work Type
- Full-time
- Permanent
- Hourly
Experience Level
- 2 years experience
Education Level
- High school diploma, GED or equivalent experience
Salary/Compensations
- up to CAD 20 - hourly
Benefits
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company
- Work/life balance
About the Company
- The well-being of consumers is at the heart of Sodexo's approach.
- Customer engagement is integral in the services provided by Sodexo employees.
- Sodexo works closely with consumers and clients to create an interactive and personalized environment.
- 2021 Canada’s Best Diversity Employer
- 2021 Canada’s Greenest Employers
- 2020 Bloomberg Gender-Equality Index featured company
- 2020 Parity Certification - Platinum level
- Progressive Aboriginal Relations (PAR) Program company – Gold Level.
Equal Opportunity
- Sodexo is committed to Employment Equity and Diversity.
- We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class.
- We welcome and encourage applications from persons with disabilities.
- Accommodations are available upon request for candidates who participate in all aspects of the selection process.