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About the Role

The AI Analyst will turn business problems into practical, reliable solutions by working directly with teams across Finance, Operations, Marketing, Sales, and Marketplace to understand how work is completed, improve data, and develop AI-enabled workflows that deliver measurable value. The role combines functional business understanding, problem-solving, data management, and practical AI development.

Responsibilities

• Partner with Finance, Operations, Marketing, Sales and Marketplace teams to understand their processes, systems and business requirements
• Translate unclear or complex problems into structured requirements, proposed solutions and measurable outcomes
• Map current workflows, identify root causes and distinguish between a quick fix, a repeatable workflow and a larger roadmap opportunity
• Define the business rules, exceptions, approvals and controls required before development begins
• Prioritise work based on business value, effort, risk and scalability
• Work directly with teams to solve practical problems involving Excel, data, reporting, AI tools and repetitive workflows
• Help establish regular AI office hours where employees can bring problems for assessment and support
• Train employees to use new AI tools and workflows confidently
• Identify recurring themes from individual requests and recommend opportunities for wider automation
• Create clear SOPs, user guides, walkthroughs and handover materials
• Report emerging opportunities, recurring issues and adoption barriers to the AI Transformation team
• Clean, reconcile and structure data from multiple business systems and spreadsheets
• Create repeatable processes for data preparation, validation, transformation and reporting
• Document business definitions, field mappings, calculations and data lineage
• Develop dashboards and reporting tools that provide clear, trusted information
• Introduce data-quality checks that identify missing, duplicated or inconsistent information
• Support the development of shared datasets and the longer-term foundation for Pixi’s data environment
• Ensure workflows have appropriate audit trails, version control and ownership
• Design, build and deploy AI-enabled workflows using LLMs, developer CLI tools, APIs, MCP and automation platforms
• Connect systems including ERP, ecommerce, CRM, customer service and reporting platforms
• Decide where to use AI, deterministic rules or human review based on the accuracy and risk required
• Build headless and scheduled workflows where appropriate
• Develop testing plans covering accuracy, exceptions, regressions and failure handling
• Monitor live workflows and improve them based on performance and user feedback
• Apply appropriate privacy, security and access controls

Requirements

• 2–3 years of experience in business analysis, data analysis, automation, technical operations or AI workflow development
• Understand how business functions operate and can learn unfamiliar processes quickly
• Strong Excel skills and practical experience cleaning and reconciling messy datasets
• Ability to use SQL and ideally Python or another scripting language to analyse or transform data
• Experience with APIs, JSON, developer tools and automation platforms such as n8n, Make, Zapier, UiPath or similar
• Practical experience using or integrating LLMs such as OpenAI, Claude or equivalent
• Ability to explain technical concepts clearly to non-technical users
• Comfortable training colleagues and working directly with teams to solve day-to-day problems
• Document work carefully and pay close attention to detail
• Take ownership from initial problem definition through testing, launch and adoption
• Know when to ask questions, challenge an assumption or recommend a simpler solution

Skills

• Excel
• SQL
• Python
• APIs
• JSON
• Developer tools
• Automation platforms (n8n, Make, Zapier, UiPath)
• LLMs (OpenAI, Claude)
• Business analysis
• Data analysis
• Automation
• AI workflow development
• Problem solving
• Data management
• Reporting
• NetSuite
• Shopify
• Kustomer
• ERP systems
• Ecommerce systems
• CRM systems
• Customer service systems
• Dashboards
• Data warehouses
• Git
• Cloud platforms
• Data governance
• Lean/Six Sigma

Location

• London

Work Type

• Full-time
• Onsite

Experience Level

• 2-3 years

About the Company

• Pixi is a global beauty brand known for innovative skincare and colour cosmetics that enhance natural beauty.
• Founded in London, Pixi now operates across international retail, ecommerce and marketplace channels.
• We are building practical AI capabilities across the business to improve how our teams work, make decisions and serve customers.
• Pixi is entrepreneurial, fast-moving and hands-on.
• We value people who combine curiosity with execution, communicate clearly and take responsibility for delivering useful results.
• This role offers the opportunity to help shape how AI, data and automation are used across a growing global beauty business.