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About the Role
Lument is seeking a Senior Managing Director to lead the enterprise-wide Loan Servicing and Asset Management platform. This role is responsible for setting strategy, driving operational excellence, and building a scalable, high-performance platform to support Lument’s diverse capital solutions and long-term growth objectives.
Responsibilities
- Provide executive leadership to loan servicing, asset management, and operational support functions.
- Establish clear vision, structure, and performance expectations for a diverse team.
- Develop, mentor, and empower senior leaders and managers, focusing on succession planning and talent development.
- Drive organizational effectiveness through process improvement, technology adoption, and operating discipline.
- Serve as a key thought partner to the COO on enterprise operations, resource allocation, and platform scalability.
- Oversee compliance with all Agency servicing requirements, reporting standards, and program guidelines.
- Maintain strong working relationships with Agency counterparts.
- Ensure proactive asset management focused on credit protection, value preservation, and downside risk mitigation.
- Lead the management of complex, underperforming, or distressed loans and assets.
- Ensure the organization remains current on evolving Agency policies, regulatory expectations, and industry best practices.
- Oversee the full servicing and asset management operating budget.
- Develop annual budget plans aligned with enterprise priorities.
- Monitor financial performance against budget, identifying variances and opportunities for cost optimization.
- Oversee third-party servicers, special servicers, trustees, and external advisors.
- Partner closely with Credit, Underwriting, and Production leaders to align asset management insights with underwriting standards.
- Provide feedback loops from portfolio performance to inform risk appetite, deal structuring, and pricing.
- Serve as a senior escalation point for credit and asset-level issues.
- Ensure strong governance, internal controls, and compliance with loan documentation, investor requirements, and regulatory obligations.
- Support audits, examinations, and internal reviews.
- Perform other duties as assigned.
Requirements
- 15+ years of experience in commercial real estate asset management, loan servicing, credit, or special servicing.
- 10+ years of experience with Fannie Mae, Freddie Mac, FHA/USDA government sponsored entities.
- Significant experience with multifamily, affordable housing, seniors housing, and/or health care real estate.
- Deep understanding of tax-exempt and taxable loan structures, seniors housing financing, agency executions, and balance sheet lending.
- Proven track record of leading large, complex portfolios and managing senior-level teams.
- Strong financial, analytical, and valuation skills.
- Excellent communication and presentation skills, with experience interfacing with executive leadership, investors, and external partners.
- Strategic thinker with a hands-on, execution-oriented mindset.
- Strong leadership presence with the ability to influence across functions.
- High integrity, sound judgment, and comfort operating in complex and ambiguous situations.
- Detail-oriented while maintaining a portfolio-level, big-picture perspective.
Skills
- Loan Servicing
- Asset Management
- Commercial Real Estate
- Fannie Mae
- Freddie Mac
- FHA/HUD
- Financial Analysis
- Valuation
- Communication
- Presentation
- Leadership
- Strategic Thinking
- Execution
- Governance
- Internal Controls
- Compliance
Location
- NY only
Work Type
- Hybrid (3 day in-office minimum)
Experience Level
- 15+ years
- 10+ years
Education Level
- Bachelor's degree required
- MBA, MSRE, or JD strongly preferred
Salary/Compensations
- $250,000 - $325,000 (NY only)
Benefits
- Cash bonuses
- Long term incentives
- Health insurance
- Accident and life insurance
- Retirement benefits
- Competitive vacation policy
- Floating personal holidays
- Extensive leave options
- Annual observed holidays
- Infertility coverage
- Adoption support
- Child and elder care
- Fully paid maternity
- Generous parental leave benefits
About the Company
- Lument Real Estate Capital provides comprehensive capital solutions for multifamily, affordable, seniors and health care real estate through its affiliated companies.
- Lument provides its clients, which include both tax-exempt and for-profit organizations, private equity backed firms, REITs, investors, and lenders, with a full suite of financing and strategic solutions.
- This includes mortgage banking, a variety of direct balance sheet lending options, private equity, investment banking and mergers and acquisitions.
Equal Opportunity
- ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce.
- All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
- This policy applies to all terms and conditions of employment.