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About the Role

As an Integration Engagement Manager at Expedia Group B2B, you will manage integration projects from initiation to completion, guiding and consulting partners through questions, development, testing, and API launch. You will be critical to connecting new partners and certifying existing partners on new feature adoptions, ensuring seamless travel experiences for their customers.

Responsibilities

• Lead larger scope projects to assure the integrity of lodging-related data and contribute to quality delivery within established SLAs.
• Lead the development of internal integration processes and help define the standards for excellence.
• Become a functional specialist for connectivity transactions.
• Lead communication and reporting on vendor certification progress.
• Work closely with Integration Engineers, Product and Technical Support as technical issues arise during the implementation of APIs.
• Work with Technical Relationship Managers to coordinate the integration project kickoffs.
• Own full-cycle certification testing for various Expedia APIs with new/existing partners.
• Provide the partner with standard methodologies for making the integration a success.
• Answer technical inquiries from all vendors relating to Expedia APIs.
• Perform testing of various scenarios to ensure integration health and performance, system functionality, and behavior.
• Advance system issues with the appropriate support teams and engage internal technology teams to discuss product development and support.

Requirements

• Experience with HTTP clients (Insomnia, POSTman), Salesforce, Splunk, Kibana, Outlook, Slack.
• Capacity to read and understand GraphQL, JSON, and XML messages.
• Solid understanding of middleware integration platforms, system architecture, product APIs, web tools, testing environments, and internet protocols (HTTP, SSL, REST).
• Proficient experience in EAI or B2B integrations.
• Proficient in reviewing and troubleshooting using development logs and testing tools.
• Takes initiative to identify current and potential problems and discern the best solutions, involving internal or external resources.
• Work towards efficiency, taking ownership of issues.
• Ability to work independently under tight deadlines, and thrive in a multi-tasked, constantly evolving environment, while maintaining a focus on goals.
• Able to communicate across all levels of the organization hierarchy.
• Ability to communicate in technical terms to non-technical resources and speak technically with technical resources.
• Work across teams to achieve goals and resolve issues, remaining educated and up to date on new technologies and system developments.
• Ability to prioritize multiple projects and initiatives simultaneously.

Skills

• GraphQL
• JSON
• XML
• HTTP clients
• Salesforce
• Splunk
• Kibana
• Outlook
• Slack
• Middleware integration platforms
• System architecture
• Product APIs
• Web tools
• Testing environments
• Internet protocols
• HTTP
• SSL
• REST
• EAI
• B2B integrations
• Development logs
• Testing tools

Location

• Seattle
• Austin

Work Type

• Full-time

Experience Level

• Proficient experience in EAI or B2B integrations

Salary/Compensations

• Seattle: $92,500.00 - $129,500.00 (potential to increase to $148,000.00)
• Austin: $92,500.00 - $129,500.00 (potential to increase to $148,000.00)

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Employee Assistance Program
• Wellness reimbursement
• Travel reimbursement
• Travel discounts
• International Airlines Travel Agent Network (IATAN) membership

About the Company

• Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers.
• From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.
• Travel Partnerships and Advertising helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences.
• We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions.
• Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings.
• Across our brands and business, we help travelers explore the world with confidence and ease.

Equal Opportunity

• Expedia is committed to creating an inclusive work environment with a diverse workforce.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
• This employer participates in E-Verify.
• The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.