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About the Role
This role acts as a liaison between various projects, ensuring excellent customer service and driving growth and adoption for customers. The ideal candidate thrives in early-stage companies, is comfortable with multiple responsibilities, possesses deep ad tech experience, and is focused on customer satisfaction and revenue growth.
Responsibilities
- Manage a portfolio of publisher clients, including training on all Publica features and products.
- Understand client challenges and needs, liaising with internal teams (sales, solutions architects, product, marketing) to provide solutions.
- Drive revenue growth of publisher accounts through problem-solving, optimization, and relationship building.
- Continuously monitor publisher performance data to identify issues and provide recommendations for growth opportunities.
Requirements
- 2-3 years of experience in programmatic video, preferably at an ad server, DSP, SSP, or publisher.
- Knowledge of video ad serving, openRTB, SSAI, header bidding, and programmatic advertising.
- Excellent written and verbal communication skills.
- Ability to deliver insights through data, reports, and/or presentations.
- Proven history of driving projects forward and identifying areas for improvement.
- Experience working collaboratively with internal and external stakeholders.
Skills
- Ad tech
- Customer service
- Revenue growth
- Technology adoption
- Client communication
- Programmatic video
- Ad serving
- OpenRTB
- SSAI
- Header bidding
- Programmatic advertising
- Data analysis
- Reporting
- Presentation skills
- Project management
- Collaboration
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior Associate
About the Company
- Publica is the leading Advertising Platform for Connected Television (CTV), aiming to power the next generation of ad experiences on the big screen as audiences shift from Cable TV to Digital.
- The core platform includes an Over-the-top (OTT) Header Bidding solution, an Audience Management solution, and a Server-Side Ad Insertion solution.
- Publica is a team of entrepreneurs and tech developers building the best platform for Connected TV monetization, handling billions of ad requests and providing data for publishers.
Equal Opportunity
- Publica and IAS is an equal opportunity employer, committed to diversity and inclusiveness.
- All qualified applicants will be considered without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
- Strong encouragement for women, people of color, members of the LGBTQIA community, people with disabilities, and veterans to apply.