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About the Role

This manager-level role will support the design, delivery, and embedding of the Client Development AI Roadmap to maximize efficiency, efficacy, and output quality by codifying AI use cases, creating repeatable prompts, assistants, and agents, and scaling adoption through governance, playbooks, training, and a human-in-the-loop approach.

Responsibilities

• Support the AI Working Group to move agreed AI use cases from idea stage into practical, embedded ways of working.
• Create and manage the internal infrastructure to capture, prioritize, govern, and track AI workstreams across Client Development.
• Work with Client Development leadership to ensure prompts, agents, and workflow improvements are adopted consistently across the department.
• Analyze usage, adoption, and impact, reporting progress, risks, benefits, and areas requiring support to leadership.
• Provide additional project management capacity for related transformation priorities, including CRM implementation and pitch process improvement.
• Manage the outputs of the AI Working Group to codify use cases and create a shared use case and prompt library.
• Project manage the creation of workflow-specific assistants and agents that package repeatable Client Development activity.
• Support the transition from individual AI use cases to connected workflow automation, including agent chaining.
• Manage the creation of playbooks, guidance, and training materials for effective use of prompts, assistants, and agents.
• Work with Client Development leadership to embed a human-in-the-loop approach for quality control, risk management, and responsible use.
• Manage the department’s AI transformation plan, ensuring workstreams are scoped, prioritized, resourced, and delivered against milestones.
• Coordinate with stakeholders across Client Development, IT, and other relevant teams to ensure AI solutions are practical and compliant.
• Track adoption, usage, and impact of AI tools and workflows, identifying barriers and recommending interventions.
• Maintain governance, documentation, and reporting for the AI Working Group.
• Support related transformation activity, including CRM implementation and pitch process improvement projects.

Requirements

• Strong project management capability, with the ability to turn strategic aims into structured plans, milestones, and deliverables.
• Practical understanding of AI tools, prompts, assistants, and workflow automation, with the confidence to translate new technology into everyday working practices.
• Excellent stakeholder management skills and the ability to bring together representatives from different parts of the department around shared priorities.
• Strong change management mindset, including experience supporting adoption, training, governance, and continuous improvement.
• Commercially minded, collaborative, and highly organized, with an interest in improving the quality, consistency, and impact of Client Development outputs.

Skills

• AI tools
• Prompts
• Assistants
• Workflow automation
• Project management
• Stakeholder management
• Change management
• Adoption
• Training
• Governance
• Continuous improvement
• Commercial acumen
• Collaboration
• Organization

Location

• Global

Work Type

• Flexible working
• Remote working
• Hybrid working
• Agile working

Experience Level

• Manager level

Education Level

• AI and project management qualifications or certifications desirable

Benefits

• Support for development
• Support for performance
• Support for financial future
• Support for health
• Opportunity to make a contribution to the world
• Fair, transparent, and equitable practices
• Sharing in the firm's success
• Reward for alignment to values, going above and beyond, and individual performance
• Flexible ways of working
• Remote working policy
• Commitment to flexible, agile, and hybrid ways of working
• Dental support
• Healthcare support
• Wellness support
• Support for diversity and inclusion
• Platform for career advancement
• Structured professional and personal training
• Mentoring programs
• Development programs
• International exposure
• Cross-function exposure
• Opportunity to give back through pro bono work
• Community engagement
• Retirement planning
• Insurance
• Assurance

About the Company

• Eversheds Sutherland is a global law firm with more than 5,000 people across over 30 countries.
• We are full-service with deep niche and sector experience.
• We are equipped and ready to meet any challenge, wherever in the world.
• We live our values, are purposeful and purpose-led.
• We see the fast-moving and rapidly changing world as a place where everyone can thrive.
• We’re ambitious for our clients, our communities – and for our people.
• Our environment for business professionals is highly collaborative, valuing diversity of ideas, skills, and mindsets.
• It’s energetic, fast-moving, and offers opportunities to get involved in new things.
• You will get exposure across geographies and the firm as a whole.
• The future is a place of opportunity, focusing on your success and what's next will ensure you thrive.

Equal Opportunity

• At Eversheds Sutherland, “Inclusive” is a core business value.
• We bring together different skillsets, global mindsets, and approaches.
• We foster diversity of thought and the freedom to put ideas into action.
• We have an inherent respect for the individual.
• We have a strong belief in collaboration and teamwork.
• We want all our people to thrive at work and reach their full potential.
• We work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach.
• This is reflected in our policies, systems, and processes, and in our work with diversity membership organisations.
• Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements.
• If flexible working is important to you, please talk to us about it during the recruitment process.
• We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.