Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Publica is seeking a Senior Associate Technical Account Manager to serve as a technical expert and operational consultant for their system. This role involves assisting clients in maximizing product utilization, troubleshooting issues, and acting as a liaison between end-users and internal teams.
Responsibilities
- Assist clients in leveraging the product to its fullest potential.
- Assist clients in troubleshooting unexpected behavior.
- Serve as the liaison between end-users and internal product and engineering teams.
- Author clear technical documentation that empowers clients to self-serve.
Requirements
- Proven track record of proactive problem-solving and an analytical mindset.
- Demonstrated experience in a client-facing technical role.
- Strong communication skills, with a proven ability to translate and explain complex technical concepts to a variety of technical and non-technical stakeholders.
- Proficiency in SQL for data investigation with experience using tools like MySQL, Amazon Athena, or Databricks.
- Competence using Excel for data manipulation, visualization, and client reporting.
Skills
- Programmatic advertising
- CTV ecosystem understanding
- Explaining complex technical concepts
- SQL
- MySQL
- Amazon Athena
- Databricks
- Excel
- Technical documentation
- OpenRTB
- Server-side ad insertion
- Video/display ad serving
Location
- US - New York, NY
Work Type
- Hybrid
Experience Level
- Senior Associate
Salary/Compensations
- $59,500.00 - $102,000.00 Annual
Benefits
- Paid time off
- Health insurance (medical, dental, vision)
- PPO, HSA and FSA options
- 401k with employer matching contributions
- Competitive compensation
- Annual bonus and/or other incentive plans
About the Company
- Publica's platform is an Over-the-top (OTT) Header Bidding solution that enables publishers to maximize their revenue for CTV ad breaks by running a unified auction between 50+ Sell Side Platforms (SSPs) and publisher-owned direct sales. Publica drives additional value using AI-based creative enrichment, inventory pricing tools, and contextual management solutions. Publica provides best-in-class monetization for publishers without compromising brand safety or user experience.
- Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS's software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.
Equal Opportunity
- IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.