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About the Role
Consult with customers on their rental, maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensure customers receive world-class customer service and sales support. Responsibilities include shuttling customers and preparing vehicles for pick-up, which involves cleaning, assessing damage, fueling, and refilling fluids.
Responsibilities
- Consult with customers on their rental
- Maximize revenue opportunities by actively offering products and services
- Overcome customer objections
- Ensure customers receive world-class customer service and sales support
- Shuttle customers
- Prepare vehicles for customer pick-up
- Clean vehicles
- Assess vehicle damage
- Fuel vehicles
- Refill vehicle fluids
Requirements
- Strong oral and written communication skills
- Demonstrate ownership, accountability, and initiative
- Possess all auditory, speaking, and communicating capabilities necessary to complete responsibilities
- Ability to perform essential functions including sitting, standing, walking, bending, twisting, climbing, driving, pushing, pulling, speaking, hearing, writing, lifting, seeing, and reading
- Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine
Skills
- Customer service
- Sales support
- Communication (oral and written)
- Equipment operation
Work Type
- Part Time
- Flexible
Salary/Compensations
- $19.00/hr
Benefits
- Up to 40% off the base rate of any standard Hertz rental
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
About the Company
- The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand.
- The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Equal Opportunity
- At Hertz, we champion and celebrate a culture of diversity and inclusion.
- We take affirmative steps to promote employment and advancement opportunities.
- Individuals are encouraged to apply for positions because of the characteristics that make them unique.
- EOE, including disability/veteran