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About the Role

The External Relations & Program Associate supports the Temerty Advanced Surgical Education & Simulation Centre by planning and delivering high-quality conferences, workshops, and simulation courses, and by contributing to the partnerships and sponsorships that sustain them. This role involves working closely with Program Chairs, faculty, sponsors, and industry partners.

Responsibilities

• Coordinate and execute surgical conferences, workshops, simulation courses, and skill labs.
• Support Program Chairs, Scientific Planning Committees, and corporate stakeholders in development of scientific programs.
• Coordinate event logistics including venue, faculty invitations, delegate registration, and surgical equipment arrangements.
• Liaise with sponsors and exhibitors regarding branding, space allocation, and engagement opportunities.
• Execute accreditation application submissions to all relevant accrediting bodies.
• Maintain and update centralized event records.
• Serve as first point of contact for conferences, workshops, simulation courses and lab correspondence.
• Maintain professional, responsive communication with surgeons, educators, faculty, sponsors, delegates, and health system stakeholders.
• Facilitate faculty engagement, speaker communications, and briefing sessions.
• Collect feedback from delegates and faculty to support continuous improvement.
• Prepare tailored sponsorship proposals and materials.
• Align partnerships with educational goals and standards.
• Support the Manager and Director in maintaining partner relationships.
• Support the Manager and Director in building business cases for new training programs and simulation courses.
• Track key performance indicators (KPIs) related to events and partnerships.
• Compile post-event reports with impact data, feedback, and recommendations.
• Provide general event support, including materials handling, room set-up and reset.
• Support Fundamentals of Laparoscopic/Endoscopic Surgery (FLS/FES) program delivery.
• Perform cross-functional and other duties consistent with the job classification as assigned.
• Assist with event setup, equipment coordination, and minor lifting up to 15 kg.

Requirements

• Completion of a recognized post-secondary program in business, health administration, communications, health sciences, or recognized equivalent.
• Demonstrated experience coordinating medical or non-medical events, conferences, or programs with multiple stakeholders and fixed deadlines.
• Experience in healthcare, medical education, simulation, or hospitality is an asset.
• Experience with accreditation or grant submission processes is an asset.
• Experience supporting external relationships with sponsors, vendors, or institutional partners is an asset.
• Strong organizational skills with demonstrated accuracy in document preparation and record-keeping.
• Strong written and verbal communication skills, with the ability to correspond professionally with faculty, sponsors, and external stakeholders.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Experience with registration platforms, CRM systems, survey tools, or learning management systems is an asset.
• Availability for early morning, evening, and weekend work during peak event periods.
• Must have successfully completed probationary period, have a good employee record and satisfactory attendance to be eligible for consideration (for current UHN employees).

Skills

• Business
• Health administration
• Communications
• Health sciences
• Event coordination
• Stakeholder management
• Accreditation
• Grant submission
• Sponsorship management
• Record-keeping
• Written communication
• Verbal communication
• Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Registration platforms
• CRM systems
• Survey tools
• Learning management systems

Location

• 222 St Patrick St, Toronto, ON

Work Type

• Temporary Full-Time

Experience Level

• Not specified

Education Level

• Post-secondary program in business, health administration, communications, health sciences, or recognized equivalent

Salary/Compensations

• $37.85 to $56.77 hourly

Benefits

• Competitive offer packages
• Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• Flexible work environment
• Opportunities for development and promotions
• Multiple corporate discounts (travel, restaurants, parking, phone plans, auto insurance)
• On-site gyms

About the Company

• UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital.
• With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre.
• As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.
• UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine.
• UHN is a research hospital affiliated with the University of Toronto.
• UHN’s vision is to build A Healthier World.

Equal Opportunity

• UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace.
• Requests for accommodation can be made at any stage of the recruitment process.
• Applicants need to make their requirements known.