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About the Role

The Transportation Management Analyst oversees and optimizes fleet management programs, operational data, and business processes for UMass Transportation Services. This role manages daily business analytics, operational reporting, and transportation program support, serving as the department lead for driver management and compliance. The position collaborates with stakeholders to develop tools and visualizations that enhance decision-making and operational performance.

Responsibilities

Manages daily business analytics, operational reporting, and transportation program support.
Serves as the department lead for driver management and compliance programs.
Collaborates with Fleet Management Information System vendors and University of Massachusetts Information Technology to achieve department goals for reporting and business planning data storage.
Develops and revises operating procedures for fleet data processing and reporting.
Coordinates fleet billing processes and supports data reconciliation activities.
Coordinates and manages campus driver authorization and risk management programs.
Manages FlexFleet vehicle sharing reservation services, including scheduling, utilization reporting, billing, and compliance.
Identifies operational metrics and reporting requirements to support audits, compliance reviews, and departmental planning.
Administers vehicle telematics platform for fleet tracking, driver behavior monitoring, and compliance reporting.
Analyzes telematics data to identify trends, improve safety, and optimize fleet utilization.
Provides job training and customized training materials for FMIS and telematics users.
Coordinates the end-to-end vehicle acquisition process.
Maintains complete and accurate acquisition records in RTA Fleet, managing work orders, documentation, schedules, ownership, and resource tracking.
Develops vehicle acquisition recommendations with high-level cost estimates, ensuring policy and Service Level Agreement compliance.
Coordinates stakeholder review and approval via DocuSign and manages dealership quote requests, entry into UMass Buyways, and Massachusetts Registry of Motor Vehicles registration submissions.
Coordinates all aspects of the vehicle disposition process.
Manages all vehicle disposition activities in RTA Fleet, maintaining complete asset records with required documents, photos, and auction materials.
Processes disposition requests through RTA Fleet work orders.
Updates work orders weekly with status, next steps, ownership, and resource time.
Oversees university fueling and Electric Vehicle operations, including fuel card administration, consumption monitoring, fuel efficiency optimization, and Electric Vehicle charging infrastructure performance and reporting.
Manages fleet vehicle registrations, renewals, purchases, inventory records, asset disposition, and fuel/Electric Vehicle system integration within FMIS.
Ensures compliance with United States Environmental Protection Agency and Massachusetts Department of Environmental Protection regulations.
Maintains required documentation, and supports audits and inspections.
Operates University-owned motor vehicles to work sites.
Coordinates with internal teams, vendors, and the Fleet Systems Analyst to support strategy, performance, and continuous improvement across fleet operations.
Performs other duties as assigned.

Requirements

Bachelor’s Degree (preferably in Business Analytics, Public Administration, Operations Management or related program) with two (2) years of experience in fleet management, operations or related field.
Or, an Associate’s degree with four (4) years of experience in business administration, fleet management, operations or related field.
Demonstrated knowledge of principles, practices, methods and techniques of maintaining FMIS.
Working knowledge of inventory systems, bar coding, and Microsoft Office applications.
Knowledge of United States Environmental Protection Agency and Massachusetts Department of Environmental Protection compliance and regulatory reporting.
Strong organizational, record-keeping, and analytical skills.
Excellent communication, coordination, and collaboration abilities.
A valid Class D Driver's License.

Skills

Fleet Management Information System (RTA)
Fleet Telematics
Vehicle Acquisition and Leasing
Vehicle Disposition
Fueling and Electric Vehicle Charging Systems
Inventory systems
Bar coding
Microsoft Office applications
United States Environmental Protection Agency compliance
Massachusetts Department of Environmental Protection compliance
FMIS system management
Fleet vehicles and equipment
Hazardous materials regulations
Federal, state, and University audit tracking
Fleet management software
Fuel management software
Electric Vehicle charging infrastructure systems
Asset tracking platforms

Location

Amherst

Work Type

Full time
Onsite

Experience Level

Two (2) years of experience in fleet management, operations or related field (with Bachelor's)
Four (4) years of experience in business administration, fleet management, operations or related field (with Associate's)

Education Level

Bachelor’s Degree (preferably in Business Analytics, Public Administration, Operations Management or related program)
Associate’s degree

Salary/Compensations

Pay Grade: PSSAP Grade 26

Benefits

Click here to view the Professional Staff Hiring Ranges [https://www.umass.edu/hr/benefits-and-pay/classification-and-compensation/pay-policies/exempt-salary-ranges]

About the Company

Executive Area: Administration and Finance
College/School/MBU: Transportation Services
Department: Transportation Services