About the Role
The Assistant General Manager (AGM) position assists Branch management in executing restaurant operations, ensuring the restaurant is clean, ready for business, staffed, and operates to high standards using prescribed policies and procedures.
Responsibilities
- Completes opening, daily and closing procedures/checklists.
- Assists the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of associates.
- Interviews job candidates and makes hiring, termination, advancement, promotion or status change decisions.
- Promotes HMSHost as an employer of choice within the local community.
- Reads and understands financial and operational data to monitor progress towards unit goals.
- Manages the day-to-day activities of associates.
- Ensures company and branch diversity and inclusion philosophy is executed.
- Uses judgment and discretion to resolve customer and associate issues.
- Ensures compliance with all company adult beverage policies.
- Assigns work tasks, prepares schedules, and ensures shifts are covered.
- Actively ensures all associates take mandated rest breaks and meal periods.
- Ensures display areas are clean, stocked, and visually appealing.
- Ensures all equipment is in good working order.
- Operates cash register and voids transactions following cash handling policies.
- Maintains proper security of cash at all times.
- Monitors compliance with wellness and safety procedures.
- Builds awareness about wellness and safety.
- Reports any safety concerns to the GM.
- Understands and performs all Health and Safety activities.
- Places orders for individual units, receives goods, and processes invoices.
- Ensures the company has the most current contact information for all associates.
Requirements
- Ability to work shifts during various operating days and hours each week, including opening, busy day parts, and closing.
- Knowledge of applicable federal, state, and local sanitary, safety, and health standards.
- Knowledge of HACCP standards and protocols.
Skills
- Food and beverage experience
- Cash handling experience
- Customer service experience
- Supervisory or lead experience
- Ability to speak, read and comprehend instructions, short correspondence, and policy documents
- Ability to converse comfortably with customers
Location
- La Guardia Airport F&B
Work Type
- Full-time
Experience Level
- Minimum of 6 years food and beverage, cash handling, and customer service experience
- Minimum of 4 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
Salary/Compensations
- $68,354.00 to $81,422.00
Benefits
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- 401(k) retirement plan with company match
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
About the Company
- Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer.
Equal Opportunity
- Minority/Female/Disabled/Veteran (M/F/D/V)
- Drug Free Workplace (DFW)
- It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations.
- The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
