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About the Role
Join our ever-evolving Card Acceptance team and help shape the future of global commerce by working closely with product management and business stakeholders to understand product strategy, industry context, and customer needs.
Responsibilities
- Act as an ambassador for the product internally and externally, analyzing stakeholder requirements and designs.
- Participate in Agile ceremonies, providing business direction with a customer-first and ROI mindset.
- Assist Product Management with the design and delivery of new and enhanced features.
- Own feature refinement, including documenting specifications and performing data analysis.
- Clearly articulate backlog item priorities and desired outcomes, maintaining the Jira backlog.
- Provide regular demonstrations of work to stakeholders to ensure acceptance criteria are met.
- Collaborate with cross-functional teams to plan product releases.
- Provide updates on team performance against milestones, highlighting risks and escalating issues.
- Own changes end-to-end, including issue investigation, resolution, blocker management, and seeking improvements.
- Produce specifications and user/training guides, supporting the handover of delivered changes.
- Perform other related duties as assigned.
Requirements
- Qualifications/certifications and relevant experience in a software development environment as a Business Analyst or Product Owner.
- Knowledge of agile methodologies.
- Strong analytical and problem-solving abilities.
- Demonstrated experience in scoping product roadmap initiatives, refining epics/features, writing and prioritizing user stories, and defining acceptance criteria.
- Experience creating detailed specifications and user/training guides.
- Ability to understand multiple user journeys and regional requirements.
- Understanding of APIs, their design, and lifecycle.
- Excellent interpersonal skills, with the ability to work cross-functionally and engage with multiple internal and external stakeholders.
Skills
- Agile methodologies
- Scoping product roadmap initiatives
- Refining epics/features
- Writing user stories
- Prioritizing user stories
- Defining acceptance criteria
- Creating detailed specifications
- Creating user guides
- Creating training guides
- Understanding user journeys
- Understanding regional requirements
- Understanding APIs
- API design
- API lifecycle
- Interpersonal skills
- Cross-functional collaboration
- Stakeholder engagement
About the Company
- Our inclusive and global teams win together every day.
- We’re proud to have the best minds in the industry, who you can learn from as you grow your career.
- The people, the energy, the connections – it’s unmatched.
- Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
- GlobalPayers think like a client, act like an owner and win as one team.
- We’re curious and innovative – always finding better ways to deliver impact.
- We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.