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About the Role
The Client Services department is looking to recruit an Outbound Client Manager to identify and maintain relationships with current and previous clients, offering excellent service and advice.
Responsibilities
- Grow local market share by building relationships with potential Vendors and Landlords.
- Build credibility with prospective clients by sharing market updates and discussing housing market activity.
- Utilize the database to build a pipeline of future business.
- Deliver consistently exceptional service to internal and external stakeholders.
- Demonstrate good knowledge of Knight Frank service lines and cross-sell services to clients.
- Conduct regular follow-ups with clients to ensure they are being looked after appropriately.
- Adhere to the regulations and guidelines laid down in the Firm’s internal procedures at all times.
Requirements
- Team player
- Personable and engaging personality
- Relationship builder
- Someone that engenders trust and confidence
- Track record of achieving results in a sales/customer service environment
- Organised and methodical in approach
- Adopts a collaborative and values led approach
- Be able to work under pressure and to deadlines.
Salary/Compensations
- Competitive salary
About the Company
- Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies.
- Headquartered in London, UK.
- Knight Frank operates in over 50 Markets, with 600+ Offices and 20,000+ People globally.
- The company focuses on building long-term sustainable relationships with clients and staff.
- Knight Frank provides clear, considered, and personalised advice across all areas of property.
- The company values integrity, care, and understanding unique client needs.
- Knight Frank is committed to being inclusive and diverse, empowering individuals, and encouraging new ideas.
- The company's future is shaped by three pillars: People Potential, Client Centricity, and Creating our Future, together.