Business Banking & Consumer Support Specialist I at M&T Bank | Getzville, NY, US | Rezi

Business Banking & Consumer Support Specialist I at M&T Bank

Business Banking & Consumer Support Specialist I

M&T Bank · Getzville, NY, US

2 days ago

Business Banking & Consumer Support Specialist I

M&T Bank · Getzville, NY, US

2 days ago
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About the Role

Provide operations support to Business Banking and Consumer Collections, performing data entry and system maintenance to ensure accurate account information.

Responsibilities

  • Perform data entry of various types of information from multiple sources and verify document accuracy.
  • Prepare and mail letters to attorneys, trustees, customers, and vendors.
  • Process debt validations and create response letters to customers disputing loans.
  • Prepare Reaffirmation Agreements with supporting documents for mailing to attorneys.
  • Prepare Proof of Claims (POC’s) with supporting documentation for submission.
  • Assist in creating payment coupons and G/L tickets from trustee disbursements.
  • Prepare attorney referrals and assign them to designated attorneys.
  • Assign matter numbers to cases for billing and payment.
  • Contact outside vendors to gather and provide account information.
  • Prepare, send, and track claim forms.
  • Perform skip tracing.
  • Prepare ticket work to allocate funds for expense payment.
  • Adhere to compliance and operational risk controls.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain internal control standards and implement audit points.
  • Complete other related duties as assigned.

Requirements

  • High School diploma/GED plus 1 year related experience.
  • Proficient PC skills including word processing, spreadsheet and email software.

Skills

  • Word processing software
  • Spreadsheet software
  • Email software

Location

  • Getzville, New York, United States of America

Work Type

  • Full-time

Experience Level

  • 1 year related experience

Education Level

  • High School diploma/GED
  • Associate's degree

Salary/Compensations

  • $18.00 - $28.31 Hourly (USD)

About the Company

  • M&T Bank is committed to fair, competitive, and market-informed pay for our employees.