About the Role
Provide operations support to Business Banking and Consumer Collections, performing data entry and system maintenance to ensure accurate account information.
Responsibilities
- Perform data entry of various types of information from multiple sources and verify document accuracy.
- Prepare and mail letters to attorneys, trustees, customers, and vendors.
- Process debt validations and create response letters to customers disputing loans.
- Prepare Reaffirmation Agreements with supporting documents for mailing to attorneys.
- Prepare Proof of Claims (POC’s) with supporting documentation for submission.
- Assist in creating payment coupons and G/L tickets from trustee disbursements.
- Prepare attorney referrals and assign them to designated attorneys.
- Assign matter numbers to cases for billing and payment.
- Contact outside vendors to gather and provide account information.
- Prepare, send, and track claim forms.
- Perform skip tracing.
- Prepare ticket work to allocate funds for expense payment.
- Adhere to compliance and operational risk controls.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain internal control standards and implement audit points.
- Complete other related duties as assigned.
Requirements
- High School diploma/GED plus 1 year related experience.
- Proficient PC skills including word processing, spreadsheet and email software.
Skills
- Word processing software
- Spreadsheet software
- Email software
Location
- Getzville, New York, United States of America
Work Type
- Full-time
Experience Level
- 1 year related experience
Education Level
- High School diploma/GED
- Associate's degree
Salary/Compensations
- $18.00 - $28.31 Hourly (USD)
About the Company
- M&T Bank is committed to fair, competitive, and market-informed pay for our employees.
