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About the Role

Lead research for AI-powered legal product experiences and strategic innovation initiatives. Work closely with product, design, and engineering partners, engage directly with legal professionals, and translate complex research findings into clear guidance that shapes product direction. This role offers the opportunity to influence AI-enabled experiences while mentoring researchers and advancing best practices.

Responsibilities

Lead complex, multi-method UX research initiatives across AI-enabled product areas
Plan and execute generative, evaluative, and strategic research studies
Partner with product managers, designers, engineers, and AI practitioners to inform product strategy and experiences
Conduct rapid discovery research in fast-moving product development environments
Engage directly with customers and legal professionals to understand workflows, behaviors, and unmet needs
Translate research insights into actionable product and business recommendations
Use analytics, behavioral data, and AI-assisted tools to support synthesis and insight generation
Mentor and guide researchers on methods, storytelling, and stakeholder engagement

Requirements

Strong experience conducting end-to-end UX research using qualitative and quantitative methods
Experience independently leading complex research initiatives from planning through communication
Demonstrated experience conducting generative and discovery research
Hands-on experience using Generative AI tools to support research workflows or analysis
Ability to synthesize ambiguity into clear, strategic guidance
Strong stakeholder management, facilitation, and communication skills
Experience collaborating with product, design, engineering, and data-focused teams
Ability to manage multiple priorities in fast-paced environments with minimal oversight

Location

New York, NY

Work Type

Hybrid
Flexible hours

Experience Level

Senior

Salary/Compensations

$114,300 - $190,500

Benefits

Annual incentive bonus
Wellbeing initiatives
Shared parental leave
Study assistance
Sabbaticals

About the Company

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
The company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.
The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles.
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.
As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Equal Opportunity

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