Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Join MSC Cruises as a Travelling Fleet Medical Auditor to drive excellence in onboard medical services across a global cruise fleet. This role involves extensive travel to ensure the highest standards of quality, patient safety, compliance, and clinical governance through audits, inspections, and continuous improvement initiatives.

Responsibilities

• Conduct scheduled and ad hoc audits of onboard medical centres to ensure compliance with MSC policies, SOPs, regulatory requirements, and industry best practices.
• Evaluate the quality and safety of clinical services delivered onboard, identifying opportunities for improvement and mitigating potential risks.
• Review medical documentation, patient care records, medication management practices, and infection prevention and control processes.
• Assess medical team performance, clinical competence, and operational effectiveness, providing recommendations for corrective actions.
• Verify compliance with vessel medical equipment inventories, pharmaceutical management processes, and clinical governance requirements.
• Investigate identified deficiencies, non-conformities, incidents, and trends, supporting the development and implementation of corrective and preventive action plans.
• Produce detailed audit reports highlighting findings, risk assessments, areas of excellence, and opportunities for improvement.
• Collaborate with shipboard medical teams, Lead Physicians, Clinical Governance personnel, and shoreside Medical Operations to implement audit recommendations and monitor progress.
• Monitor key clinical quality indicators including patient safety events, medication errors, infection control measures, patient satisfaction metrics, and healthcare outcomes.
• Support preparation for external inspections, accreditation reviews, regulatory audits, and other quality assurance activities.
• Participate in the development, review, and revision of medical policies, SOPs, and governance frameworks.
• Escalate significant patient safety concerns, compliance issues, or clinical governance risks to the Director of Medical Operations and relevant stakeholders.
• Support root cause analyses and investigations following adverse events and significant medical incidents.
• Maintain accurate audit records, databases, and performance dashboards.
• Work closely with Medical Operations, Clinical Governance, Health Information Management, Medical Facilities, and other departments to ensure alignment of quality and compliance objectives.
• Represent MSCCM Medical Department in a professional and responsible manner.
• Ensure compliance with GDPR, HIPAA, and all applicable privacy and confidentiality regulations.
• Travel extensively throughout the fleet to perform audits, inspections, investigations, and quality assurance activities.
• Participate in emergency response activities and provide operational support during significant medical events when requested.

Requirements

• Registered Nurse or Paramedic with unrestricted professional registration.
• Minimum of 5 years post-registration clinical experience.
• Minimum of 2 years' experience in a clinical leadership, governance, quality, or supervisory role.
• Previous shipboard medical experience.
• Demonstrated experience conducting clinical audits, quality reviews, inspections, or risk assessments.
• Strong understanding of clinical governance principles, patient safety, quality improvement methodologies, and healthcare compliance standards.
• Experience investigating incidents and implementing corrective action plans.
• Excellent report writing, analytical, and presentation skills.
• Strong communication and stakeholder management abilities.
• Ability to work independently across multiple geographical locations.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, SharePoint, and Teams.
• Experience with Electronic Health Record systems and healthcare data analysis.
• Qualification in Clinical Governance, Quality Management, Healthcare Leadership, or Patient Safety (Desirable).
• Auditor qualification (ISO 9001, healthcare quality auditing, or equivalent) (Desirable).
• Experience supporting accreditation or regulatory inspection processes (Desirable).
• Current Advanced Life Support (ALS) Provider or Instructor certification (Desirable).
• Knowledge of maritime medicine and international maritime healthcare regulations (Desirable).
• Experience with healthcare performance metrics and quality dashboards (Desirable).

Skills

• Clinical governance
• Patient safety
• Quality improvement methodologies
• Healthcare compliance standards
• Incident investigation
• Corrective action planning
• Report writing
• Analytical skills
• Presentation skills
• Communication skills
• Stakeholder management
• Independent work
• Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Teams)
• Electronic Health Record systems
• Healthcare data analysis
• Maritime medicine
• International maritime healthcare regulations
• Healthcare performance metrics
• Quality dashboards

Location

• Global Fleet

Work Type

• Travelling
• Full-time

Experience Level

• Minimum 5 years post-registration clinical experience
• Minimum 2 years' experience in a clinical leadership, governance, quality, or supervisory role

Education Level

• Registered Nurse or Paramedic with unrestricted professional registration

About the Company

• MSC Cruises is a global cruise line committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment.
• We are committed to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Equal Opportunity

• We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves.