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About the Role
Join Co-op as a Customer Team Member and play a key role in delivering friendly, helpful service in your local store. You'll work as part of a team, helping to deliver essential services to your community, which may include working in the post office, bakery, or picking and packing online orders. You'll help keep shelves stocked, support sales, and be a familiar face in the community.
Responsibilities
- Support the day-to-day running of the store by delivering friendly and thoughtful service.
- Help put things right when needed.
- Work with your team to keep the store running smoothly.
- Work hands-on on the shop floor and tills, and in our in-store bakery.
- Contribute to daily operations to create a great shopping experience.
- Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
- Ensure the store is safe and legal by keeping shelves stocked and making sure prices, dates, and temperatures are correct.
- Promote Co-op Membership and support your local community.
Requirements
- A genuine passion for helping people and delivering great customer service.
- The ability to work flexibly across a number of shifts and as part of a team.
- An interest in retail and working in a busy store environment.
- Must be aged 18 or over.
Skills
- Customer service
- Teamwork
- Retail operations
- Stock management
- Sales support
Location
- 456-459 The Strand, London, WC2R 0RG
Work Type
- Permanent
- Part-time
- Full training provided
Experience Level
- Experience not essential
Salary/Compensations
- £14.29 per hour including London allowance
Benefits
- Full training and career development resources
- 30% discount on all Co-op products in-store
- Flexible access to your pay as you earn it
- Pension scheme with up to 10% employer contributions
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- 24/7 access to GP appointments
- Colleague support programme
- Cycle-to-work scheme
- Market-leading policies to help you through life's big moments
About the Company
- Co-op is owned by its members.
- It is an organisation that puts people and communities first.
- It is powered by purpose.
Equal Opportunity
- We’re building diverse and inclusive teams that reflect the communities we serve.
- We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
- We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.
- If you need any adjustments during the recruitment process, we’ll support you.