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About the Role

MobilityWorks is seeking a Service Manager to empower wheelchair users with mobility and independence. The role offers a healthy work-life balance with regular business hours, valuing team member contributions and commitment to the company's mission and core values.

Responsibilities

• Daily review of the schedule in SalesForce.
• Schedule all production, service, and maintenance tasks.
• Coordinate incoming production jobs with the sales team, notifying them about scheduling, delivery, and installation demos.
• Review all files before commencing installations, including approving hours, applications, fitting times, alignment requirements, and parts concerns.
• Document serial numbers in files and complete necessary warranty cards during the production process.
• Manage all aspects of customer write-ups and interactions, including pre-printing orders using the service scheduler.
• Monitor stock units and daily posting of labor times in DSI for ongoing jobs.
• Ensure compliance with OSHA requirements and participate in audits.
• Schedule and conduct monthly service meetings involving all technicians and the general manager.

Requirements

• A high school diploma or GED.
• 2-3 years of experience in automotive repair management.
• Proficiency in electrical and/or automotive wiring.
• Exceptional customer service skills and prior experience in this area.

Work Type

• Full-time

Experience Level

• 2-3 years of experience in automotive repair management

Education Level

• High school diploma or GED

Salary/Compensations

• Competitive compensation packages

Benefits

• Medical, dental, and vision insurance plans
• Flexible spending accounts
• 8 paid holidays, personal time off, and social responsibility time
• Employer-paid benefits, including a tuition reimbursement program, employee assistance program, life and disability insurance
• 401(k) retirement plan

About the Company

• MobilityWorks is dedicated to serving individuals with disabilities by offering wheelchair-accessible minivans, full-size vans with lifts, and commercial fleet vehicles.
• Our mission is to empower wheelchair users with the mobility, independence, and personal freedom they seek.
• We prioritize a healthy work-life balance with regular business hours, allowing you to spend more quality time with your family or engage in your favorite activities.
• At MobilityWorks, we firmly believe that each team member is a valuable asset, and we highly appreciate the skills, dedication, and contributions of every member of our team.
• We are deeply committed to our mission and are unwavering in our dedication to uphold our core values.
• Join an organization that invests in YOU and shares your commitment to making a positive impact.

Equal Opportunity

• We strongly encourage military veterans to apply, and we celebrate diversity!