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About the Role

Meneses Law, an Immigration Law Firm, is seeking a Bilingual Sales Representative to join their growing team. This role involves understanding firm services, responding to client inquiries, and converting sales while providing excellent customer service.

Responsibilities

• Greet clients and make them feel welcome.
• Convert sales for legal services and meet monthly sales goals (KPIs).
• Provide recommendations based on customer needs or preferences.
• Document sales by updating customer records.
• Stay up-to-date with sales trends for improved services and sales achievement.
• Have difficult conversations with clients to encourage hiring the firm for legal services.
• Close sales and follow up via telephone and email.
• Contribute ideas to improve sales and implement improvements with management.
• Provide ongoing customer service as a liaison between the client and the Meneses Law team, including weekly/monthly follow-ups.
• Document conversations and report client concerns to management.
• Adhere to a prescribed script for consistent and standardized communication.
• Perform other tasks necessary for daily operations.

Requirements

• Record of meeting and exceeding sales goals.
• Proficient with Microsoft Office Suite and other relevant data tools.
• Excellent time management skills and ability to prioritize tasks in a fast-paced environment.
• Ability to work independently and take initiative in problem-solving.
• Ability to collaborate with cross-functional teams and communicate findings effectively.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Able to type 45 WPM or more.
• Proficient in English usage, spelling, grammar, and punctuation.
• Proper phone etiquette.
• Must be fluent in both English and Spanish.
• Ability to work in a dynamic, fast-paced environment and meet deadlines.
• Regular walking, standing, and sitting for extended periods.
• Occasional stooping, kneeling, or crouching.
• May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods.
• Manual dexterity for using keyboard, mouse, and other office equipment.
• Ability to move and lift items up to 10 pounds.
• Ability to work on a flexible schedule based on department and company needs.

Skills

• Sales
• Customer Service
• Attention to detail
• Goal driven
• Ethical
• Dedicated
• Microsoft Office Suite
• Data tools
• Time management
• Prioritization
• Independent work
• Problem-solving
• Collaboration
• Effective communication
• Organizational skills
• Typing (45 WPM+)
• English usage, spelling, grammar, punctuation
• Phone etiquette
• Bilingual (English/Spanish)
• Integrity
• Professionalism
• Confidentiality
• Self-motivation
• Interpersonal skills
• Relationship building
• Influencing skills
• State-of-the-art technology utilization

Location

• United States

Work Type

• Full-time
• Onsite

Experience Level

• 1 year of sales experience

Education Level

• Bachelor's degree

Salary/Compensations

• $20 per hour + commission
• $60,000-$90,000 annual earning potential

Benefits

• Medical
• Employer-paid dental
• Vision
• Employer-paid life insurance
• 2 weeks of paid time off
• 10 days of paid holidays
• 401k Safe Harbor Match
• Work-life balance schedule (Operation hours 8 a.m. to 5 p.m., plus 2 Saturdays a month for certain positions)
• Structured training programs
• Meaningful career advancement opportunities
• Birthday and anniversary rewards
• Business professional work environment
• Participation in volunteered events

About the Company

• Meneses Law is an accomplished Immigration law firm with an outstanding track record of providing immigration services with the highest professional standards.
• The firm works with thousands of clients across the United States on Adjustment of Status, Visas, Petitions, Labor Certifications, Citizenships, Deportations, Waivers, DACA Renewals, and Asylum matters.