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About the Role
As Assistant Store Manager, you will partner with the Store Manager to lead your team and drive shop profitability. You will teach and deliver best-in-class service to both employees and clients, maintain an organized workplace, and empower your team to provide an exceptional client experience.
Responsibilities
- Manage and develop 25+ team members, creating a culture of ownership and results.
- Provide high-level service and hospitality to all clients.
- Manage all day-to-day tasks and operations.
- Build and foster relationships with employees and clients.
- Drive revenue through scheduling optimization and shop utilization.
- Assist in the development of business plans to achieve shop forecasts and goals.
- Partner with Marketing to develop new client acquisition and retention plans.
- Manage the shop’s P&L to increase revenue and manage expenses.
Requirements
- Experience in managing P&L and achieving financial performance targets across multiple health and wellness industry locations.
- Basic understanding of employment law, policies, processes, and programs.
- Proficiency in Microsoft Office and Google Workspace.
- Flexible schedule, including availability to work days, nights, weekends, and holidays, and travel as needed.
- Background in hospitality and client service.
Skills
- Microsoft Office
- Google Workspace
- Client service
- P&L management
Work Type
- Full-time
Education Level
- College degree preferred
Salary/Compensations
- Competitive Hourly Wage
- Product, Membership, and Package Commission
Benefits
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Competitive Hourly Wage
- Product, Membership, and Package Commission
- Discounted facials
- Friends & Family Discount on Services
- 35% Product Discount
- Paid Sick Time
- Medical, Dental, Vision Benefits
- Paid Time Off
About the Company
- Heyday is a fast-growing skincare brand transforming the facial experience.
- Over 1 million facials performed over the past ten years.
- Personalized skincare and consistency are key to unlocking progress.
- Building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.
- Named Best Facial by New York Magazine and Cosmopolitan.
- Creating an inspiring, growth-oriented workplace for our team.
Equal Opportunity
- Heyday is committed to bringing together individuals from different backgrounds and perspectives.
- We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
- As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information.
- We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.